To clarify, I went to view/change existing address books and confirmed the
setting for sorting was by "Last Name". for the Personal Address book I am
using as a contacts folder
Note the address book that OL 2003 is using is a "Personal Address Book"
located at C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook\mailbox.PAB.
There is another address book listed when viewing Existing address books
called the "Outlook Address Book" if I select it rather than Contacts when
attempting to get addresses for a new email it is empty.
If I attempt to "change" the "Outlook Address Book" at Email
accounts->Change existing Address Books a window pops up and tells me that to
use a a Contacts folder as an address book I must first designate the
Contacts folder as an "Address book"
So 2 questions. Is there a different place to change name sorting
properties for Contact Folders designated as Personal Address books? If I
should be using the Outlook address book, how do I set it up and get my
contacts over to it?
Not sure how to switch to the "Outlook Address Book" and transfer all my
contacts there? the root cause of the problem but don't known what to do
about it. After upgrading to OL 2003 I have 2 sets of Personal Folders. My
email account points to the Personal Folders that OL 2003 created when it
updated my outlook version. I confirmed that the email account points to
this set of Personal folders. The Outlook Address book is empty and the
Address book contacts is using is located at C:\Documents and
Settings\Owner\Local Settings\Application Data\Microsoft\Outlook\mailbox.PAB.
This contact list has been designated as an "Outlook Address Book" in its
properties.
Russ Valentine said:
Explain what you mean by "respecifying last name in the directory." There is
no such option.
--
Russ Valentine
[MVP-Outlook]
Jeff Canclini said:
Having same problem with TO: list sorted by first name even after
respecifying last name in the directory, opening and closing Outlook etc.
Happened after I converted by Outlook 2000 to Outlook 2003