Hi jduca
Guess my frustration showed??
Very understandable
Thank you for the additional information , it
really helps.
OK...unlike other versions of Windows, IE is not a separate program, it is a
core part of the XP program, therefore, it 'can not' be uninstalled. That
may be why you got the message you did when you tried to do that. IE can
only be repaired or reinstalled.
I think you are right in that some of the system files may have either been
corrupted or damaged by the scumware, or the removal of same, both of which
can happen.
First, create a new restore point in your system restore for backup if you
can.
Then go to Start>Run and type in the following, or cut and paste from here
to be sure to get it correct. See if that helps. Have your XP CD on hand,
you may need it.
sfc /scannow
If this does not help, then try the System Restore, although, it may be that
steps taken thus far may have removed or flushed any prior restore points,
but, it is worth a try at this point.
How to restore the operating system to a previous state in Windows XP
http://support.microsoft.com/kb/q306084/
How to Restore an WinXP system to a previous State using System Restore
http://home.earthlink.net/~mvp_bert/index.html
Windows XP System Restore Is Easy to Use
http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx
If you can't do a system restore, or it does not work, then you will need to
do a repair/reinstall of the IE.
How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
or....
How to do a repair installation of XP by Doug Knox (MS MVP)
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
You *may* have to uninstall SP2 in order to do the above and then reinstall
it:
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;875350&Product=winxp
You *must* go to the Windows Update website as soon as the restore or repair
process is finished and reistall the necessary updates.
If you have any questions or need further instuctions post back here.
Relax, and take your time to work through the steps. You'll be fine.
Hope this helps
Jan
MS MVP - IE/OE
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