Add/Remove Program HUGE THING?

[Guest]

I was checking my add or remove programs to see what I hadn't been using for
a while. After programs, there is a huge black box that covers the add/remove
programs screen. As I scroll down, inside that black box, there is a white
box. As I continue to scroll down, inside each box is a new differently
colored box (if you need pictures of it, I have them). Does anyone know what
it is or how to remove it?

 

[Guest]

not sure what you
are seeing.

however, you can
also add/remove programs
via safemode.

this might be a safer alternative
for you, since it seems that something
appears to be questionable.

if safemode reflects a similar problem
then reboot back into normal mode and
use each of the following at these links:

http://onecare.live.com/site/en-US/center/cleanup.htm

&

http://onecare.live.com/site/en-US/center/tuneup.htm

&

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm


the above are manual steps that you
can take at this time that would help
stabilize your system.

 

[WTC]

Here is an article that should help you to solve the problem.
http://www.softwaretipsandtricks.com/forum/windows-xp/23119-black-space-add-remove-programs.html

If you are unsure on how to fix this then you may email me the info for the
Uninstall keys. Simple open a command prompt and type the following:


reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
"%userprofile%\desktop\HKLM.TXT"


Note: The above command is **one line** and may wrap.

Now there should be a file called HKLM.TXT on your desktop. If you could
attach that file to an email and mail me at (e-mail address removed).
Please remove NOSPAM from the email address before sending