Add printer operation could not be preformed

[Guest]

Using the add printer wizard. "The operation could not be preformed" then
stopped.

Q314876 said be sure printer spooler was started. It was, I still connot
install a new printer

 

[Cari \(MS-MVP\)]

Are you an Administrator?

 

[Guest]

Yes

Are you an Administrator?

 

[Cari \(MS-MVP\)]

What make and model of printer are you trying to install? Were any printers
previously installed? How are you going to connect the printer to the PC?

 

[Guest]

The printer is an HP 895 cse on lpt1.
This is on a notebook, and a temporary printer. when in the office there are
network printers

although I cannot install ANY printer. the error just says "operation cannot
be preformed:

 

[Alan Morris [MSFT]]

are there any errors if you install from a cmd window

cscript %windir%\system32\prnmngr.vbs -a -m "HP DeskJet 895Cse" -p
PRINTER -r LPT1:
this should return
Microsoft (R) Windows Script Host Version 5.6
Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

Added printer PRINTER

If this works now comes the big task. Can you open the printers folder and
see this printer? (hit F5 a couple times if it's not there)
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.