"add or remove button" doesn't work

[Bruno]

I deleted some buttons in outlook but it always switches back to the old
setting. What can I do to eliminate buttons like "categorize" or "follow up"?

 

[Diane Poremsky]

Version? How did you delete them?

 

[Bruno]

Thaks Diane. I work with Outlook 2007. And how? I clicked on "toolbar
options", then "add or remove buttons", then standard and then I clicked on
the ones I wanted to go away. They disappeared but as soon as I rebooted,
they were there again.

 

[Diane Poremsky]

it sounds like outlook didn't close properly so the changes were saved.
Make the changes, close outlook wait 5 min and verify it is closed in task
manager and restart it. Are they gone? When you turn off the computer, close
outlook first and verify it is closed then shut down or reboot- they should
remain gone.

 

[Bruno]

Thanks again Diane, but it still doesn't work although I did exactly as you
suggested. Maybe it is because I am presentlxy working with the Trial Version
and will get the real Outlook 2007 next week. I will try again then. I
appreciate your help.

 

[Milly Staples [MVP - Outlook]]

Trial version vs. full retail version have all the same features. Nothing reduced or non-functional only because it is a trial.

Try this - with Outlook closed, find and rename outcmd.dat to .old. Restart Outlook and make your changes again. Close (wait 5 minutes/check task manager for any running instance of outlook.exe) and restart Outlook. Do your changes stick?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bruno asked:

| Thanks again Diane, but it still doesn't work although I did exactly
| as you suggested. Maybe it is because I am presentlxy working with
| the Trial Version and will get the real Outlook 2007 next week. I
| will try again then. I appreciate your help.
|
| "Diane Poremsky" wrote:
|
|| it sounds like outlook didn't close properly so the changes were
|| saved. Make the changes, close outlook wait 5 min and verify it is
|| closed in task manager and restart it. Are they gone? When you turn
|| off the computer, close outlook first and verify it is closed then
|| shut down or reboot- they should remain gone.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||
|| Outlook Tips by email:
|| (e-mail address removed)
||
||
||
|| Subscribe to Exchange Messaging Outlook newsletter:
|| (e-mail address removed)
||
||
|| ||| Thaks Diane. I work with Outlook 2007. And how? I clicked on
||| "toolbar options", then "add or remove buttons", then standard and
||| then I clicked on
||| the ones I wanted to go away. They disappeared but as soon as I
||| rebooted, they were there again.
|||
||| "Diane Poremsky" wrote:
|||
|||| Version? How did you delete them?
||||
|||| --
|||| Diane Poremsky [MVP - Outlook]
|||| Author, Teach Yourself Outlook 2003 in 24 Hours
|||| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|||| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||||
|||| Outlook Tips by email:

 

[Bruno]

Hi Milly, I couldn't find outcmd.dat anywhere in my computer. This might be
the problem and I need to re-install it. Thanks for your help.

 

[Brian Tillman]

Hi Milly, I couldn't find outcmd.dat anywhere in my computer. This
might be the problem and I need to re-install it. Thanks for your
help.

Opwn Windows Explorer and in the Address bar, enter
%AppData%\Microsoft\Outlook, and click Go. I'll bet you see it. The folder
it's in is a hidden folder.