"Add Field" button under "Customized Form" stop working???

[Troika]

We're using Outlook 2007 with BCM (XP pro). Customizing a form was working
just fine when Outlook crashed. Upon rebooting BCM was gone. I've since
reloaded BCM and got it going but the "Add Field" does not work. "Add Group"
works fine. Does anyone know what got corrupted here? Any help is greatly
appreciated. Thx

 

[Lon Orenstein]

You might try deleting the forms cache and trying again. That might have
gotten corrupted.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com

 

[Troika]

Thanks Lon, where would that be? I see a cache file under my name\local
settings\application data\microsoft\business contact manager\cache. There
are two cache files, one for the standard data base and the other for the one
I created. Tried deleting both and still the same problem. thx

 

[Lon Orenstein]

You're close... It's under the Microsoft folder, ..\FORMS, and the file is
FRMCACHE.DAT

Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com