Action Pack Vista Business Upgrade dvd not recognized

[Paul Rubiola]

I'm trying to test the Vista operating system and I'm using the Action Pack
upgrade dvd for the install. Upgrade advisior told me I needed a dvd drive
so I installed a new LiteOn dvd drive in my computer.

I verified the new dvd drive was working by making a data disk and copying
files to it. I also verified that it saw a dvd disk. After that I decided
to try the vista upgrade.

I put the Action Pack dvd in the drive and - nothing happened. No upgrade
screen, no files displayed in explorer - it just sat there. I thought that
there might be something wrong with the dvd so I put it in my laptop's dvd
drive and presto - the upgrade screen appeared. I didn't want to upgrade
my laptop yet so I tried the dvd back in my desktop computer. Same story.
I tried some other action pack dvd's. Some worked some didn't.

Is there something special about action pack dvds that prevents them from
running under certain conditions?

Tia


Paul Rubiola

 

[Angry_American]

I had the same problem with mine, so I used the laptop to make a "copy" and
installed from that disk, everything worked fine. I have Aopen and Plextor
drives in my systems, both would not recognize the DVD that came with the
Action Pack subscription. My guess is they used an off brand or cheapy brand
to make the DVD's.

Dan

 

[Paul Rubiola]

Dan,

I was thinking of trying that if I couldn't find out what was causing the
problem. I would like to determine the root cause however since I am what
passes for an administrator for many of my clients.

Thanks for the suggestion.

Paul

 

[Rick Rogers]

Hi Paul,

There've been lots of recognition issues with Vista disks. I would try first
wiping down the disk itself and then running a lens cleaner disk in the DVD
drive (even new, these can have dust buildup). There's nothing special about
the Action Pack disks that would prevent them from being read under certain
conditions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com