Acrobat 6.0 issues

[Hans van der Stroom]

I am running on de Dell 8300 with XP SP2, including all
the latest updates. As Security and Spyware software I am
running McAfee Internet Security 2005 Suite, PestPatrol
with latest updates and Ad-Aware Professional with latest
updates. Everything was running according to xpectations.
Then I installed MAS Beta1 and made sure it starts when
the systems starts. After the installation it came out
that Acrobat 6.0 was not able to create any .PDF files
anymore. It told me time and again to reinstall the
printer software and switch on a printer which was
already on-line. Then I decided to prevent MAS from
starting up with a normal system startup as that was the
latest change I made to the system. Still the same
problem with Acrobat 6.0. To make a long story short I
had to deinstall Acrobat 6.0 (all updates first and then
6.0), remove and deinstall all printers, clean the
registry, reinstall Acrobat 6.0 again and update it to
6.0.3, install the printersoftware again and now I can
create PDF files again. This experience made me decide to
still use the scanning option of MAS but not to start it
with the system as I do not have time to go over the
above procedure again.
Hopefully the final product can be adapted to prtevent
the above.

 

[Ed Barba]

Hans, Did you know that Acrobat Reader is now at version 7? Did you try
upgrading to ver7? Maybe that will help.
Ed

 

[Bill Sanderson]

I've got 3 machines with Acrobat 6 installed. I haven't observed any
issues, but the users have probably not started to use it yet.

I'll keep an ear open. In my case, Acrobat 6 was installed (long) after
Microsoft Antispyware.