Accessing CD-ROM

[Diane]

I still have Windows XP and will someday upgrade to Vista.
My CD-ROM reader/burner does not always read CD-ROMs and when I use Windows
Explorer it indicates that 'Access is Denied". I also cannot burn files onto
the CD-ROM from Windows Explorer. However, files burned from other software
e.g. Pinnacle or Adobe Photoshop Elements burn fine.
When I shut down the computer and reboot, sometimes the CD-ROM player will
function temporarily.
Any insights into what is going on?

 

[Chuck]

By chance is the CD RW a Sony?
I had similar problems with one, and it turned out that it worked OK in
Linux, but was extremely erratic in winXP--Solution was to replace the
drive.

 

[Diane]

I have an HP Pavillion laptop. I suspected that I would have to replace the
drive. I appreciate your input.
--
Many thanks

By chance is the CD RW a Sony?
I had similar problems with one, and it turned out that it worked OK in
Linux, but was extremely erratic in winXP--Solution was to replace the
drive.