Access is denied error

[wl]

Hi,
I have an WinXP system, which I believe was infected by viruses and caused
the computer to not able to boot. The computer has several partitions.
After reinstalling the OS on "C:" with reformat, I was able to run virus
scan on all the other drives and was able to delete all the viruses.

However, there are a few directories in the other drives I am unable to
access. I would get the "Access is denied" error, even when the userid is
Administrator. This also prevents me from deleting those directories.

Is there anyway I can get around the problem? How can I access these
directories?

Thanks

 

[Malke]

Hi,
I have an WinXP system, which I believe was infected by viruses and
caused
the computer to not able to boot. The computer has several
partitions. After reinstalling the OS on "C:" with reformat, I was
able to run virus scan on all the other drives and was able to delete
all the viruses.

However, there are a few directories in the other drives I am unable
to
access. I would get the "Access is denied" error, even when the
userid is
Administrator. This also prevents me from deleting those directories.

Is there anyway I can get around the problem? How can I access these
directories?

Thanks

You need to take ownership of the files. Look in your Help & Support for
"take ownership".

Malke

 

[Sharon F]

Hi,
I have an WinXP system, which I believe was infected by viruses and caused
the computer to not able to boot. The computer has several partitions.
After reinstalling the OS on "C:" with reformat, I was able to run virus
scan on all the other drives and was able to delete all the viruses.

However, there are a few directories in the other drives I am unable to
access. I would get the "Access is denied" error, even when the userid is
Administrator. This also prevents me from deleting those directories.

Is there anyway I can get around the problem? How can I access these
directories?

Thanks

By default, XP will block access to the Store Volume Information folders.
These are the folders used by System Restore. By editing permissions for
the folder, you can gain access of members of the Administrator group.

Private folders left over from another install may be out of reach too. You
can regain access to these by taking ownership.
HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

 

[NormW]

You may want to look at microsoft knowledge base article 823306. This
explains the probable cause and the solution for this problem.