G
Guest
I have not been successful in trying to download the trial version of Access
2007 from the MS office website. I asked for help to the website and below is
a series of frustrating communications that I have had with the MS help desk.
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Saturday, October 20, 2007 8:33 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5645567I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
When you select another country the language is automaticly changed to
that region. There are not options for english if you choose a non
english speaking country.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Isaac N.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I am choosing Arabic region from the link you sent, since I am in the
UAE.
The site then becomes all Arabic. I want it to be English.
I had chosen US to get English, but I am not able to make you understand
the
problem.
It is really ironic even after so many exchanges that you are still
unable
to understand my problem.
I think I should post this interaction on one of the Microsoft forums
for
people to see, what kind of support team that Microsoft has.
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Friday, October 19, 2007 9:04 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5624853I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Adam J.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I want to download the Access 2007 trial version but am not able to do
so
because the site is asking me to do a registration wherein it is asking
me
to enter the country. However the drop down has only the US for a
choice.
Also it is required to enter a state and zip number, which again is only
for
the US.
Is the download restricted only to people in the US?
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Wednesday, October 10, 2007 11:58 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5391938I56L0KM)
Dear Sajit,
Thank you for choosing the Microsoft Office Online Store.
We apologize for the inconvenience. In response to your previous
question on Access 2007 that you want to know if a specific issue was
fixed already to that, unfortunately, the Online Store is limited only
to the information on the site.
Please contact the vendor directly with your request as we are unable to
assist you with this inquiry. Microsoft Office may be contacted at:
Web: http://support.microsoft.com/?LN=en-US
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Pek P.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I wish to know whether this is an auto answer system?
If it is not, can you please ask someone else to look at my question.
Sajit Viswan
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Wednesday, October 10, 2007 5:46 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5381394I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Richard N.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I am sorry, your answer does not answer my question, at all.
Try doing what you have just said, yourself and you will realize what I
trying to say.
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Tuesday, October 09, 2007 11:37 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5361596I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
We do apologize for the inconvenience, to obtain a copy of Microsoft
Acess 2007 please visit the link below.
Here is the link that you requested:
http://office.microsoft.com/en-us/access/FX100487571033.aspx
(please note that the link may need to be completely copied and pasted
into the address area in your browser window if you encounter problems)
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Blair T.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows: ------------------------Please try to understand, See the clip below of the screen that the link
https://us7.trymicrosoftoffice.com/trialinfo.aspx?culture=en-US takes me
to,
It asks me to register. I had already selected US for the language in
the first screen that the link you sent me. The registration screen does
not allow any other country other than the US . See the snap shot above,
in html.
I am actually interested to know whether a bug in Access 2003 has been
fixed in the 2007. Therefore my interest is only in the Access 2007
trial download and not the whole MS office trial that your link takes me
to. It is about the OLE frame in Access reports linked to an Excel
sheet, the set properties for the frame do not work as it says in the
help. I had more than once posted this issue on the MS forums as a
suggestion to MS. I had also addressed this issue to MS Access MVP,
Tejpal. He has also agreed that this is bug and work around is too
complicated as to write code that will require both applications to
interact.
I hope to see a better something better than your last reply,
Sincerely,
Sajit Viswan
-----Original Message----- From: Microsoft Office US
[mailto:[email protected]] Sent: Monday, October 08,
2007 3:14 PM To: Sajit Viswan Subject: RE: Website Feedback
(KMM5315917I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
Please select your country from the link below:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Mia K.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows: ------------------------Your help did not help.
What info am I supposed fill in the state, zip code and country, when
the only option the drop down for the country is the US .
Please this link to refer to the above,
https://us7.trymicrosoftoffice.com/trialinfo.aspx?culture=en-US
-----Original Message----- From: Microsoft Office US
[mailto:[email protected]] Sent: Friday, October 05,
2007 11:47 PM To: (e-mail address removed) Subject: Re: Website Feedback
(KMM5267692I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following
URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Carston O.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
Inquiry from Customer of MSO-USA
First Name: Sajit
Last Name: Viswan
Contact/Phone:
Date/Time Sent: Oct 4 2007 9:43PM
Customer Receipt: CNL#N/A
Message:
Is the trial download of Access 2007 limited to the US only. Why
else
does
it not list states or other countries in the drop down on the download page.
Sajit Viswan
Abu Dhabi
2007 from the MS office website. I asked for help to the website and below is
a series of frustrating communications that I have had with the MS help desk.
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Saturday, October 20, 2007 8:33 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5645567I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
When you select another country the language is automaticly changed to
that region. There are not options for english if you choose a non
english speaking country.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Isaac N.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I am choosing Arabic region from the link you sent, since I am in the
UAE.
The site then becomes all Arabic. I want it to be English.
I had chosen US to get English, but I am not able to make you understand
the
problem.
It is really ironic even after so many exchanges that you are still
unable
to understand my problem.
I think I should post this interaction on one of the Microsoft forums
for
people to see, what kind of support team that Microsoft has.
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Friday, October 19, 2007 9:04 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5624853I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Adam J.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I want to download the Access 2007 trial version but am not able to do
so
because the site is asking me to do a registration wherein it is asking
me
to enter the country. However the drop down has only the US for a
choice.
Also it is required to enter a state and zip number, which again is only
for
the US.
Is the download restricted only to people in the US?
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Wednesday, October 10, 2007 11:58 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5391938I56L0KM)
Dear Sajit,
Thank you for choosing the Microsoft Office Online Store.
We apologize for the inconvenience. In response to your previous
question on Access 2007 that you want to know if a specific issue was
fixed already to that, unfortunately, the Online Store is limited only
to the information on the site.
Please contact the vendor directly with your request as we are unable to
assist you with this inquiry. Microsoft Office may be contacted at:
Web: http://support.microsoft.com/?LN=en-US
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Pek P.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I wish to know whether this is an auto answer system?
If it is not, can you please ask someone else to look at my question.
Sajit Viswan
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Wednesday, October 10, 2007 5:46 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5381394I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Richard N.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
I am sorry, your answer does not answer my question, at all.
Try doing what you have just said, yourself and you will realize what I
trying to say.
Sajit
-----Original Message-----
From: Microsoft Office US [mailto:[email protected]]
Sent: Tuesday, October 09, 2007 11:37 PM
To: Sajit Viswan
Subject: RE: Website Feedback (KMM5361596I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
We do apologize for the inconvenience, to obtain a copy of Microsoft
Acess 2007 please visit the link below.
Here is the link that you requested:
http://office.microsoft.com/en-us/access/FX100487571033.aspx
(please note that the link may need to be completely copied and pasted
into the address area in your browser window if you encounter problems)
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Blair T.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows: ------------------------Please try to understand, See the clip below of the screen that the link
https://us7.trymicrosoftoffice.com/trialinfo.aspx?culture=en-US takes me
to,
It asks me to register. I had already selected US for the language in
the first screen that the link you sent me. The registration screen does
not allow any other country other than the US . See the snap shot above,
in html.
I am actually interested to know whether a bug in Access 2003 has been
fixed in the 2007. Therefore my interest is only in the Access 2007
trial download and not the whole MS office trial that your link takes me
to. It is about the OLE frame in Access reports linked to an Excel
sheet, the set properties for the frame do not work as it says in the
help. I had more than once posted this issue on the MS forums as a
suggestion to MS. I had also addressed this issue to MS Access MVP,
Tejpal. He has also agreed that this is bug and work around is too
complicated as to write code that will require both applications to
interact.
I hope to see a better something better than your last reply,
Sincerely,
Sajit Viswan
-----Original Message----- From: Microsoft Office US
[mailto:[email protected]] Sent: Monday, October 08,
2007 3:14 PM To: Sajit Viswan Subject: RE: Website Feedback
(KMM5315917I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following URL:
Please select your country from the link below:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Mia K.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows: ------------------------Your help did not help.
What info am I supposed fill in the state, zip code and country, when
the only option the drop down for the country is the US .
Please this link to refer to the above,
https://us7.trymicrosoftoffice.com/trialinfo.aspx?culture=en-US
-----Original Message----- From: Microsoft Office US
[mailto:[email protected]] Sent: Friday, October 05,
2007 11:47 PM To: (e-mail address removed) Subject: Re: Website Feedback
(KMM5267692I56L0KM)
Dear Sajit Viswan,
Thank you for choosing the Microsoft Office Online Store.
Microsoft Office Online offers specialized content for a variety of
countries and regions. The Microsoft Office trial versions that are
currently available for download can be found through the following
URL:
http://office.microsoft.com/en-us/worldwide/default.aspx
Please check back to the website for updates and product availability.
If you have any further questions or concerns, please reply to this
e-mail.
Sincerely,
Carston O.
Microsoft Office Online Store
Customer Service
(e-mail address removed)
http://www.trymicrosoftoffice.com/default.aspx?culture=en-US
Case ID: 3300135
Original Message Follows:
------------------------
Inquiry from Customer of MSO-USA
First Name: Sajit
Last Name: Viswan
Contact/Phone:
Date/Time Sent: Oct 4 2007 9:43PM
Customer Receipt: CNL#N/A
Message:
Is the trial download of Access 2007 limited to the US only. Why
else
does
it not list states or other countries in the drop down on the download page.
Sajit Viswan
Abu Dhabi