about help file .chm

P

Pete Lees

montu,
i can not open any help file with
when i try to open it give me this message

cannot open file "mk:mad:MSITStore C:\anyhelpfile.chm

Here are some things to try:

1) Make sure that you have the latest versions of the HTML Help viewer
components installed by applying Microsoft Critical Update 811630,
which is available from here:

http://support.microsoft.com/?kbid=811630

2) Use MJ's Help Diagnostics to check that all the help viewer
components are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)

3) Delete or rename the file hh.dat, which you should find in this
subdirectory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of a help window, etc.), and can cause the
files to misbehave if it has somehow been corrupted. Windows will
create a new version of hh.dat when you next open any .chm file.

4) Empty your Temporary Internet Files (TIF) directory. A full TIF
directory can cause HTML Help files to misbehave.
 

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