About:blank web page when opening from a site

B

BILL ROSS

I've been having a problem lately concerning my browser.
When I am at a website. I will click to goto another page
(in this case to open an adobe acrobat page (copy if
insurance proof) only to receive a blank page. At the
top bar it states About:blank Microsoft internet
explorer. I don't know how to correct this.

Thanks for any help.
 
W

war17

Some website has hijacked your homepage.

1. Use the following scanners to find and remove the website.

SpyBot S&D searches your harddisk for so-called spy- or adbots;
http://security.kolla.de/
or
Adaware
http://www.lavasoftusa.com/software/adaware/
or
CoolWebShredder
http://www.spychecker.com/program/coolwebshredder.html

2. Some porn websites redirects links to their websites using your HOSTS
file. Do a search for the HOSTS (without extension) file and remove the
entry.

3. If still no joy, download HijackThis from Spywareinfo download page

http://www.spywareinfo.com/program/hijackthis.html

Run the program and you will find many entries. Most are OK. Post the log. I
will find the problem for you.

4. For future preventive maintenance, make sure programs cannot just
download on your computer without your permission. From the Internet
Toolbar, go to Tools > Internet Options > Advanced. Make sure "Enable
Install On Demand (Internet Explorer)" and "Enable Install On Demand
(Other)" are unchecked.
 
K

katherine

-----Original Message-----
I've been having a problem lately concerning my browser.
When I am at a website. I will click to goto another page
(in this case to open an adobe acrobat page (copy if
insurance proof) only to receive a blank page. At the
top bar it states About:blank Microsoft internet
explorer. I don't know how to correct this.

Thanks for any help.
.
I think you need to oper IE go to tools, internet options
and check your home page at the top, it may be on auto
blank and you'll need to defult it back to what you want.
2. If you look underneath that you'll see a delete cookies
button click that then click ok, also the dleete files
button, click that, tick the little box, then click ok.
3. jump onto the advanced tab, ignore the white bit, have
a look above the cancel and apply button and you'll see a
restored defults button, click it then click apply and
ok. Hopefully that should sort it.
 

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