A Visual Issue

[Jon]

I have an admin that showed me a problem her manager was having with
her Calendar. She has meetings set up that do not show up in the Scheduling
portion when setting up a new meeting with her. However, it does show up
when you place the cursor on an adjacent meeting. Both instances show up
then in the pop up box. One of the meetings is on-site and the other one is
off-site so, when trying to book a new meeting, we should see the on-site
meeting showing up as a blue line blocking off her time and the off-site
should be a purple line. All that shows is the blue on site meeting. I
went to my own computer with Outlook 2003 and looked at the same meeting and
the off site meeting was not shown in when Scheduling a new appointment -
until I put my cursor on the meeting that is listed, then I see both
meetings scheduled in the pop-up as stated before. However, on my laptop,
that has Outlook 2007, I do see both meetings as I am supposed to. The blue
and purple line are shown showing me her accurate time she has blocked off
for previous meetings.

Any ideas at all would be greatly appreciated. What's up with O2K3 when
O2K7 is correct? we are mostly an Office 2K3 shop and do not plan on
rolling out 2K7 in the near future.

Thanks for any Reply -
Jon

 

[Nikki Peterson [MVP - Outlook]]

We were experiencing very similar symptoms in our Exchange 2003 world.
After many hours of rebuilding the free/busy, checking cache, etc. We were
sent a hotfix by Microsoft that did the trick. This hotfix did not make it
in
time for the last patch for Office, SP3. You can request it.

We received the "Office2003-BK935411 -GLB.exe+"

I do not have enough information to know the full extent of your
troubleshooting, however you may want to look into this as a possible
solution.

Nikki Peterson