"A program is trying to access e-mail addresses.."

[Jonathan Finney]

When I 'Send' messages in Outlook, I often get the following message dialog:

A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this? If this is unexpected, it may be a virus and you
should choose "No".

My Norton Anti Virus signatures are automatically updated regularly and
running a full system scan has reported no virus found.

The message has only started appearing regularly within the last week, but
it always happens when I'm in a message and click on Send and it looks like
it's Outlook itself that is causing this.

Clicking Yes or No seems to make no difference and the message appears in my
outbox ready to send.

Anybody any clues on this?

 

[Diane Poremsky]

Are you using Outlook 2002 SP3?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.

To learn how to program around the new properties (which is needed for the
macros to work with OL2003 too) see http://www.outlookcode.com/d/sec.htm

 

[Jonathan Finney]

Hi Diane.

Yes I'm up to date to SP3, but I'm not aware of having any add-ins. As I
said, I use NAV and also MailWasher (anti-spam), but never considered them
as add-ins.

I have just downloaded the latest release of MailWasher so let's see if it
makes any difference when installed.

--

Jonathan Finney

Are you using Outlook 2002 SP3?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.

To learn how to program around the new properties (which is needed for the
macros to work with OL2003 too) see http://www.outlookcode.com/d/sec.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

When I 'Send' messages in Outlook, I often get the following message
dialog:

A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this? If this is unexpected, it may be a virus and
you
should choose "No".

My Norton Anti Virus signatures are automatically updated regularly and
running a full system scan has reported no virus found.

The message has only started appearing regularly within the last week, but
it always happens when I'm in a message and click on Send and it looks
like
it's Outlook itself that is causing this.

Clicking Yes or No seems to make no difference and the message appears in
my
outbox ready to send.

Anybody any clues on this?

 

[Jonathan Finney]

Hi Diane.

It's not MailWasher. New version installed and I still get the message - It
only happens when I click 'Send' in Outlook, so surely it's something to do
with Outlook itself rather than an add-in?

--

Jonathan Finney

Are you using Outlook 2002 SP3?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.

To learn how to program around the new properties (which is needed for the
macros to work with OL2003 too) see http://www.outlookcode.com/d/sec.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

When I 'Send' messages in Outlook, I often get the following message
dialog:

A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this? If this is unexpected, it may be a virus and
you
should choose "No".

My Norton Anti Virus signatures are automatically updated regularly and
running a full system scan has reported no virus found.

The message has only started appearing regularly within the last week, but
it always happens when I'm in a message and click on Send and it looks
like
it's Outlook itself that is causing this.

Clicking Yes or No seems to make no difference and the message appears in
my
outbox ready to send.

Anybody any clues on this?

 

[D.P. Roberts [MCSE,MCSD,MCDBA]]

I've also seen this happen when Word is used as the e-mail editor and the
user has macros or other customized menu items within Word itself. Try
un-checking the option to use Word as your e-mail editor. If this makes the
problem go away, you've isolated the problem to Word.

Hi Diane.

It's not MailWasher. New version installed and I still get the message - It
only happens when I click 'Send' in Outlook, so surely it's something to do
with Outlook itself rather than an add-in?

--

Jonathan Finney

Are you using Outlook 2002 SP3?

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.

To learn how to program around the new properties (which is needed for the
macros to work with OL2003 too) see http://www.outlookcode.com/d/sec.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

When I 'Send' messages in Outlook, I often get the following message
dialog:

A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this? If this is unexpected, it may be a virus and
you
should choose "No".

My Norton Anti Virus signatures are automatically updated regularly and
running a full system scan has reported no virus found.

The message has only started appearing regularly within the last week, but
it always happens when I'm in a message and click on Send and it looks
like
it's Outlook itself that is causing this.

Clicking Yes or No seems to make no difference and the message appears in
my
outbox ready to send.

Anybody any clues on this?

 

[Guest]

I'm having the same problem since downloading SP3. It seems to be associated with using Word as the e-mail editor. I have the Macro Security level set to High but still receive the message from Outlook. Any other thoughts on how to use Word but not receive this message. I'm also using Norton Anti-Virus and Anti-Spam. I would think there is a way to have Outlook trust Word

Rich...

 

[Sue Mosher [MVP-Outlook]]

Macro security has nothing whatsoever to do with this. See
http://www.slipstick.com/outlook/ol2002sp3.htm#problems for details on how
to partially disable the Acrobat add-in that is probably doing this.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I'm having the same problem since downloading SP3. It seems to be

associated with using Word as the e-mail editor. I have the Macro Security
level set to High but still receive the message from Outlook. Any other
thoughts on how to use Word but not receive this message. I'm also using
Norton Anti-Virus and Anti-Spam. I would think there is a way to have
Outlook trust Word.