A few questions for Outlook

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

Hi,

I have Outlook 2003 connecting to Exchange 2003. Here are my questions:

1. Instead of adding additional mailbox to the Outlook, is it possible to
open another Outlook which has different account in the Exchange on the same
computer? In the other words, on the same computer, can I open two Outlook
with different email account and how to?

2. I added the additional mailbox to my Outlook, when I send email, how can
I have the copy of the send items go to the send folder in the additional
mailbox? By default, all send items go to the primary send folder.

3. How to create a rule that move a sent item to a folder by sending from a
specific account?

I need to solve above problems because I have this kind of environment: all
our customers send email to our generic email address like (e-mail address removed).
Multiple people need to access this mailbox and send as from
(e-mail address removed). I added (e-mail address removed) as the additional mailbox to
their Outlook and grand them send as permission, now the problem is the send
items go to their own Send folder. They want them go the the Send folder in
the (e-mail address removed). How can I make it possible?

Need help! Any help will be highly appreciated!

Thanks in advance!

Lisa
 
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