530 authentication required problem

E

Elaine

I'm using Outlook Express on an XP machine. I have no
problem receiving mail, but when I try to send, I get the
following message:

The server requires a SSL connection. Subject 'Read:
REC. LEAGUE GAMES', Account:'Lainie's',
Server: 'smtp.scbglobal.yahoo.com', Protocol: SMTP,
Server Response: '530 authentication required - for help
go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-
11.html', Port: 25, Secure(SSL): No, Server Error: 530,
Error Number: 0x800CCC7C

So I followed the link, did what it said -- didn't work.
Called Yahoo's tech support -- all they could say was the
same stuff the link did. Then, they suggested that I
contact Microsoft.

This problem didn't start until I downloaded the Blaster
patch, though I did have the same problem in January. At
that time, my husband fixed it by going to the Internet
Options on IE, and checking the SSL and TLS buttons on
the Advanced tab.

Can anybody please help me? Thanks in advance.
 
M

Milly Staples [MVP - Outlook]

This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Elaine <[email protected]> asked:

| I'm using Outlook Express on an XP machine. I have no
| problem receiving mail, but when I try to send, I get the
| following message:
|
| The server requires a SSL connection. Subject 'Read:
| REC. LEAGUE GAMES', Account:'Lainie's',
| Server: 'smtp.scbglobal.yahoo.com', Protocol: SMTP,
| Server Response: '530 authentication required - for help
| go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-
| 11.html', Port: 25, Secure(SSL): No, Server Error: 530,
| Error Number: 0x800CCC7C
|
| So I followed the link, did what it said -- didn't work.
| Called Yahoo's tech support -- all they could say was the
| same stuff the link did. Then, they suggested that I
| contact Microsoft.
|
| This problem didn't start until I downloaded the Blaster
| patch, though I did have the same problem in January. At
| that time, my husband fixed it by going to the Internet
| Options on IE, and checking the SSL and TLS buttons on
| the Advanced tab.
|
| Can anybody please help me? Thanks in advance.
 

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