2nd instance of 'Personal Folders'

G

Guest

When importing .pst files I have somehow created a 2nd 'personal folders'
which is empty (apart from deleted and search folder). It is entirely
redundant but I cannot delete. I can change name. Everything else appears to
work as it should.
 
R

Russ Valentine [MVP-Outlook]

You will find countless posts here that answer your question. You never
import a PST file. It corrupts your profile by creating a ghost, and it
loses data.
Create a new profile. Do not touch "Import" again.
You open PST files to access them in Outlook.
 
G

Guest

MAny thanks. How then should I add in a .pst file from an old system if I
want those old mails to be accessable on my current system? And why does
outlook allow the import of these files if it's not such a good thing.

Russ Valentine said:
You will find countless posts here that answer your question. You never
import a PST file. It corrupts your profile by creating a ghost, and it
loses data.
Create a new profile. Do not touch "Import" again.
You open PST files to access them in Outlook.

--
Russ Valentine
[MVP-Outlook]
numbskull said:
When importing .pst files I have somehow created a 2nd 'personal folders'
which is empty (apart from deleted and search folder). It is entirely
redundant but I cannot delete. I can change name. Everything else appears
to
work as it should.
 
R

Russ Valentine [MVP-Outlook]

As I said, you open the PST file in Outlook: File > Open > Outlook Data
File.
At that point you can either copy what you want from it to your new PST
file, or simply set Outlook to use your old PST file as its default. Take a
look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

I have no idea why Outlook permits the import of PST files when the utility
does not work. We have told them for years to fix the option or remove it. I
guess they decided it was easier to leave it as a permanent bug.
--
Russ Valentine
[MVP-Outlook]
numbskull said:
MAny thanks. How then should I add in a .pst file from an old system if I
want those old mails to be accessable on my current system? And why does
outlook allow the import of these files if it's not such a good thing.

Russ Valentine said:
You will find countless posts here that answer your question. You never
import a PST file. It corrupts your profile by creating a ghost, and it
loses data.
Create a new profile. Do not touch "Import" again.
You open PST files to access them in Outlook.

--
Russ Valentine
[MVP-Outlook]
numbskull said:
When importing .pst files I have somehow created a 2nd 'personal
folders'
which is empty (apart from deleted and search folder). It is entirely
redundant but I cannot delete. I can change name. Everything else
appears
to
work as it should.
 

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