2nd hard drive question

D

Debbie Graham

I just had a new hard drive put in and the old one as a storage one but when
I go into system restore it doesn't show C drive as my operating system, it
shows my G drive which is the second old drive for storage. Is it possible
that when the guy switched them for me didn't put the second drive as slave?
When I open the drive it has nothing on it but if I right click the drive
and go to clean up disk and select more options, installed programs, it
shows all my installed programs that are on the new drive and that were
supposed to be formatted off that G drive. System restore doesn't even show
C drive as a drive to monitor. My new drive is partitioned in a C, D, E and
F drive, system restore shows, D, E, F and the G drive claiming that is the
main operating drive and cannot shut restore off without shutting all drives
off. Need help, thanks


Debbie
 
D

DL

The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new correctly and as
such your old drive is still the boot drive (a boot drive doesnt have to be
C)
 
D

Debbie Graham

Yeah he ghost the drive.


Debbie


DL said:
The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new correctly and as
such your old drive is still the boot drive (a boot drive doesnt have to
be C)
 
D

DL

It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the boot drive,
containing the boot record.
You could try disconnecting the old drive and using the fixboot cmd from
recovery consol, but you might want to take it back for them to fix, as
presumably you paid them
 
D

Debbie Graham

Yes I'm calling them now about it.

Debbie

DL said:
It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the boot
drive, containing the boot record.
You could try disconnecting the old drive and using the fixboot cmd from
recovery consol, but you might want to take it back for them to fix, as
presumably you paid them
 
D

Debbie Graham

I'm still waiting for them to get back with me but I did figure why the c
drive wasn't showing in system restore, the system information file must
have been corrupt. I click to sgut down system restore and went into c
drive and deleted the system information folder, rebooted went back to
system restore and c drive was back in there. The only problem I'm having
now is in device manager under the disk drives, the ude this device option
is greyed out for c drive but not for the g drive, and when I click on
volumes for both drives they both say MBR, does that mean somehow both
drives listed as the boot drive but the G drive is actually doing the boot
up?

Debbie
 
J

John John - MVP

That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time
bomb waiting to explode in your face! Your first order of business is
to fix this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive was
still connected, this caused Windows to assign a new (different) drive
letter (G:) to the clone, this drive letter reassignment is a disaster
in the making, Windows cannot handle a change of the boot volume drive
letter.

We don't know how your drives are connected and which drive you are
truly using to boot the computer. We don't know how the guys who did
the replacement job connected the drives, we need to find out a few
facts before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size /format:list


Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next post.

Pay attention to word wrap, the above commands are each on one line
only. You can copy and paste from here to the Command Prompt if you want.

Help us identify your drives, please give us the name/model and size of
your new and old drive.

Does your computer have a floppy drive? You may need to boot the
computer with a Windows 98 boot diskette to fix this problem.

John
 
J

John John - MVP

PS. If the commands fail because you have no c: drive just replace the
drive letter in the commands, example:

John
 
D

Debbie Graham

when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get systemdirectory,
sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list fullrvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
 
D

Debbie Graham

This is my boot.ini

[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect /noguiboot /NoExecute=OptIn


Debbie
 
D

Debbie Graham

Help us identify your drives, please give us the name/model and size of
your new and old drive. New drive is a Western Digital Caviar Black
WD5001AALS 500GB 7200 RPM 32MB Cache SATA 3.0Gb, old drive is a Samsung
250GB SATA SP2504C

Does your computer have a floppy drive? You may need to boot the computer
with a Windows 98 boot diskette to fix this problem.

Yes I have a floppy but don't know if I h ave the 98 boot disketteDebbie
 
J

John John - MVP

I take it that you are running XP Home, unfortunately WMIC is not
available on XP Home.

From your boot.ini file we know that you are booting on disk #0, start
the Disk Management tool and tell us if disk 0 is your new hard disk.
To start the Disk Management tool enter diskmgmt.msc in the Start menu
Run box.

You said earlier that you were booting on drive G: but your reply here
would seem to indicate that you are booting on drive C. Please run the
following command at the Command Prompt and post the results:

set system

John

Debbie said:
when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get systemdirectory,
sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list fullrvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
John John - MVP said:
That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time bomb
waiting to explode in your face! Your first order of business is to fix
this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive was
still connected, this caused Windows to assign a new (different) drive
letter (G:) to the clone, this drive letter reassignment is a disaster in
the making, Windows cannot handle a change of the boot volume drive
letter.

We don't know how your drives are connected and which drive you are truly
using to boot the computer. We don't know how the guys who did the
replacement job connected the drives, we need to find out a few facts
before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size /format:list


Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next post.

Pay attention to word wrap, the above commands are each on one line only.
You can copy and paste from here to the Command Prompt if you want.

Help us identify your drives, please give us the name/model and size of
your new and old drive.

Does your computer have a floppy drive? You may need to boot the computer
with a Windows 98 boot diskette to fix this problem.

John
 
D

Debbie Graham

Disk #0 is Drive C and Disk #1 is the G drive

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>set system
SystemDrive=C:
SystemRoot=C:\WINDOWS

C:\Documents and Settings\Grahm.HOME-E87075FD81>

Debbie

John John - MVP said:
I take it that you are running XP Home, unfortunately WMIC is not available
on XP Home.

From your boot.ini file we know that you are booting on disk #0, start the
Disk Management tool and tell us if disk 0 is your new hard disk. To start
the Disk Management tool enter diskmgmt.msc in the Start menu Run box.

You said earlier that you were booting on drive G: but your reply here
would seem to indicate that you are booting on drive C. Please run the
following command at the Command Prompt and post the results:

set system

John

Debbie said:
when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get
systemdirectory, sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list full
rvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
John John - MVP said:
That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time
bomb waiting to explode in your face! Your first order of business is
to fix this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive was
still connected, this caused Windows to assign a new (different) drive
letter (G:) to the clone, this drive letter reassignment is a disaster
in the making, Windows cannot handle a change of the boot volume drive
letter.

We don't know how your drives are connected and which drive you are
truly using to boot the computer. We don't know how the guys who did
the replacement job connected the drives, we need to find out a few
facts before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size /format:list
c:\drvinfo.txt


Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next
post.

Pay attention to word wrap, the above commands are each on one line
only. You can copy and paste from here to the Command Prompt if you
want.

Help us identify your drives, please give us the name/model and size of
your new and old drive.

Does your computer have a floppy drive? You may need to boot the
computer with a Windows 98 boot diskette to fix this problem.

John


Debbie Graham wrote:
http://www.freeimagehosting.net/uploads/903450658e.jpg

this is my problem


Debbie


If you fire up msconfig the boot ini tab should indicate which is the
boot drive

I'm still waiting for them to get back with me but I did figure why
the c drive wasn't showing in system restore, the system information
file must have been corrupt. I click to sgut down system restore and
went into c drive and deleted the system information folder, rebooted
went back to system restore and c drive was back in there. The only
problem I'm having now is in device manager under the disk drives,
the ude this device option is greyed out for c drive but not for the
g drive, and when I click on volumes for both drives they both say
MBR, does that mean somehow both drives listed as the boot drive but
the G drive is actually doing the boot up?

Debbie

Yes I'm calling them now about it.

Debbie

It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the
boot drive, containing the boot record.
You could try disconnecting the old drive and using the fixboot cmd
from recovery consol, but you might want to take it back for them
to fix, as presumably you paid them


Yeah he ghost the drive.


Debbie


The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new
correctly and as such your old drive is still the boot drive (a
boot drive doesnt have to be C)

I just had a new hard drive put in and the old one as a storage
one but when I go into system restore it doesn't show C drive as
my operating system, it shows my G drive which is the second old
drive for storage. Is it possible that when the guy switched
them for me didn't put the second drive as slave? When I open
the drive it has nothing on it but if I right click the drive
and go to clean up disk and select more options, installed
programs, it shows all my installed programs that are on the new
drive and that were supposed to be formatted off that G drive.
System restore doesn't even show C drive as a drive to monitor.
My new drive is partitioned in a C, D, E and F drive, system
restore shows, D, E, F and the G drive claiming that is the main
operating drive and cannot shut restore off without shutting all
drives off. Need help, thanks


Debbie
 
J

John John - MVP

By piecing the information you provided together we know that your
computer is booting the first partition on the new hard drive (the
cloned Windows partition) and that the Windows partition is being
assigned its proper C: drive letter. Your computer is *not* booting on
the G: drive, everything looks OK on that side of things.

Not being able to disable the hard disk hosting the operating system is
perfectly normal, Windows does not allow disabling of the system or boot
drive, else Windows could not start or run!

So, if System Restore is working properly, I take it that we can mark
your problem as solved and close this thread?

John

Debbie said:
Disk #0 is Drive C and Disk #1 is the G drive

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>set system
SystemDrive=C:
SystemRoot=C:\WINDOWS

C:\Documents and Settings\Grahm.HOME-E87075FD81>

Debbie

John John - MVP said:
I take it that you are running XP Home, unfortunately WMIC is not available
on XP Home.

From your boot.ini file we know that you are booting on disk #0, start the
Disk Management tool and tell us if disk 0 is your new hard disk. To start
the Disk Management tool enter diskmgmt.msc in the Start menu Run box.

You said earlier that you were booting on drive G: but your reply here
would seem to indicate that you are booting on drive C. Please run the
following command at the Command Prompt and post the results:

set system

John

Debbie said:
when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get
systemdirectory, sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list full
c:\d
rvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time
bomb waiting to explode in your face! Your first order of business is
to fix this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive was
still connected, this caused Windows to assign a new (different) drive
letter (G:) to the clone, this drive letter reassignment is a disaster
in the making, Windows cannot handle a change of the boot volume drive
letter.

We don't know how your drives are connected and which drive you are
truly using to boot the computer. We don't know how the guys who did
the replacement job connected the drives, we need to find out a few
facts before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size /format:list
c:\drvinfo.txt

Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next
post.

Pay attention to word wrap, the above commands are each on one line
only. You can copy and paste from here to the Command Prompt if you
want.

Help us identify your drives, please give us the name/model and size of
your new and old drive.

Does your computer have a floppy drive? You may need to boot the
computer with a Windows 98 boot diskette to fix this problem.

John


Debbie Graham wrote:
http://www.freeimagehosting.net/uploads/903450658e.jpg

this is my problem


Debbie


If you fire up msconfig the boot ini tab should indicate which is the
boot drive

I'm still waiting for them to get back with me but I did figure why
the c drive wasn't showing in system restore, the system information
file must have been corrupt. I click to sgut down system restore and
went into c drive and deleted the system information folder, rebooted
went back to system restore and c drive was back in there. The only
problem I'm having now is in device manager under the disk drives,
the ude this device option is greyed out for c drive but not for the
g drive, and when I click on volumes for both drives they both say
MBR, does that mean somehow both drives listed as the boot drive but
the G drive is actually doing the boot up?

Debbie

Yes I'm calling them now about it.

Debbie

It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the
boot drive, containing the boot record.
You could try disconnecting the old drive and using the fixboot cmd
from recovery consol, but you might want to take it back for them
to fix, as presumably you paid them


Yeah he ghost the drive.


Debbie


The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new
correctly and as such your old drive is still the boot drive (a
boot drive doesnt have to be C)

I just had a new hard drive put in and the old one as a storage
one but when I go into system restore it doesn't show C drive as
my operating system, it shows my G drive which is the second old
drive for storage. Is it possible that when the guy switched
them for me didn't put the second drive as slave? When I open
the drive it has nothing on it but if I right click the drive
and go to clean up disk and select more options, installed
programs, it shows all my installed programs that are on the new
drive and that were supposed to be formatted off that G drive.
System restore doesn't even show C drive as a drive to monitor.
My new drive is partitioned in a C, D, E and F drive, system
restore shows, D, E, F and the G drive claiming that is the main
operating drive and cannot shut restore off without shutting all
drives off. Need help, thanks


Debbie
 
D

Debbie Graham

Yes I have the system restore fixed, it was a corrupt system information
file, after I shut down restore , deleted the system information folder,and
rebooted, C drive showed up in the list to restore. Problem is resolved.
Thanks for everyone's help


Debbie


John John - MVP said:
By piecing the information you provided together we know that your
computer is booting the first partition on the new hard drive (the
cloned Windows partition) and that the Windows partition is being
assigned its proper C: drive letter. Your computer is *not* booting on
the G: drive, everything looks OK on that side of things.

Not being able to disable the hard disk hosting the operating system is
perfectly normal, Windows does not allow disabling of the system or boot
drive, else Windows could not start or run!

So, if System Restore is working properly, I take it that we can mark your
problem as solved and close this thread?

John

Debbie said:
Disk #0 is Drive C and Disk #1 is the G drive

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>set system
SystemDrive=C:
SystemRoot=C:\WINDOWS

C:\Documents and Settings\Grahm.HOME-E87075FD81>

Debbie

John John - MVP said:
I take it that you are running XP Home, unfortunately WMIC is not
available on XP Home.

From your boot.ini file we know that you are booting on disk #0, start
the Disk Management tool and tell us if disk 0 is your new hard disk. To
start the Disk Management tool enter diskmgmt.msc in the Start menu
Run box.

You said earlier that you were booting on drive G: but your reply here
would seem to indicate that you are booting on drive C. Please run the
following command at the Command Prompt and post the results:

set system

John

Debbie Graham wrote:
when I try those commands this is what I get

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic os get
systemdirectory, sys
temdrive /format:list >>c:\drvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahm.HOME-E87075FD81>
C:\Documents and Settings\Grahm.HOME-E87075FD81>wmic bootconfig list
full >>c:\d
rvinfo.txt
'wmic' is not recognized as an internal or external command,
operable program or batch file.


Debbie
That is the least of your problems at the present time, having your
Windows installation booting with a different drive letter is a time
bomb waiting to explode in your face! Your first order of business is
to fix this boot drive letter assignment before things blow up on you.

I much suspect that DL is correct in his assessment that after the
ghosting job the computer was rebooted while the old (parent) drive
was still connected, this caused Windows to assign a new (different)
drive letter (G:) to the clone, this drive letter reassignment is a
disaster in the making, Windows cannot handle a change of the boot
volume drive letter.

We don't know how your drives are connected and which drive you are
truly using to boot the computer. We don't know how the guys who did
the replacement job connected the drives, we need to find out a few
facts before we can offer more help.

Please open a Command Prompt and run the following commands, (pressing
<Enter> after each command):

wmic os get systemdirectory, systemdrive /format:list >>c:\drvinfo.txt

wmic bootconfig list full >>c:\drvinfo.txt

wmic diskdrive get deviceid, model, name, partitions, size
/format:list
c:\drvinfo.txt

Finally enter the following command:

c:\drvinfo.txt

Notepad will open the file, copy and paste the contents to your next
post.

Pay attention to word wrap, the above commands are each on one line
only. You can copy and paste from here to the Command Prompt if you
want.

Help us identify your drives, please give us the name/model and size
of your new and old drive.

Does your computer have a floppy drive? You may need to boot the
computer with a Windows 98 boot diskette to fix this problem.

John


Debbie Graham wrote:
http://www.freeimagehosting.net/uploads/903450658e.jpg

this is my problem


Debbie


If you fire up msconfig the boot ini tab should indicate which is
the boot drive

I'm still waiting for them to get back with me but I did figure why
the c drive wasn't showing in system restore, the system
information file must have been corrupt. I click to sgut down
system restore and went into c drive and deleted the system
information folder, rebooted went back to system restore and c
drive was back in there. The only problem I'm having now is in
device manager under the disk drives, the ude this device option is
greyed out for c drive but not for the g drive, and when I click on
volumes for both drives they both say MBR, does that mean somehow
both drives listed as the boot drive but the G drive is actually
doing the boot up?

Debbie

Yes I'm calling them now about it.

Debbie

It sounds like he ghosted the drive, then rebooted without first
disconnecting the old, that will cause the old to remain as the
boot drive, containing the boot record.
You could try disconnecting the old drive and using the fixboot
cmd from recovery consol, but you might want to take it back for
them to fix, as presumably you paid them


Yeah he ghost the drive.


Debbie


The work was undertaken by an incompetent person;
It appears they failed to clone your old drive to the new
correctly and as such your old drive is still the boot drive (a
boot drive doesnt have to be C)

I just had a new hard drive put in and the old one as a
storage one but when I go into system restore it doesn't show
C drive as my operating system, it shows my G drive which is
the second old drive for storage. Is it possible that when the
guy switched them for me didn't put the second drive as slave?
When I open the drive it has nothing on it but if I right
click the drive and go to clean up disk and select more
options, installed programs, it shows all my installed
programs that are on the new drive and that were supposed to
be formatted off that G drive. System restore doesn't even
show C drive as a drive to monitor. My new drive is
partitioned in a C, D, E and F drive, system restore shows, D,
E, F and the G drive claiming that is the main operating drive
and cannot shut restore off without shutting all drives off.
Need help, thanks


Debbie
 
B

Buffalo

Debbie said:
Yes I have the system restore fixed, it was a corrupt system
information file, after I shut down restore , deleted the system
information folder,and rebooted, C drive showed up in the list to
restore. Problem is resolved. Thanks for everyone's help


Debbie
I think everyone is happy with your results and I thank you for reporting
back.
Buffalo
 

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