2003 Option of: 'Use Microsoft Word to read Rich Text e-mail messa

[Lucy]

Hi,

I am having trouble either understanding this option or getting it to work.
If I check this option in Tools - Options - Mail Format (tab).
Create a new email message either as a standard Rich Text format or using
Word as my email editor (and with a rich text format).
Send the email to myself.
When I receive the email I would expect to read it using Word. But when I
open the message it is being opened with the standard outlook mail format and
being read as HTML. Is this correct?

 

[M]

Hi,

I am having trouble either understanding this option or getting it to work.
If I check this option in Tools - Options - Mail Format (tab).
Create a new email message either as a standard Rich Text format or using
Word as my email editor (and with a rich text format).
Send the email to myself.
When I receive the email I would expect to read it using Word. But when I
open the message it is being opened with the standard outlook mail format and
being read as HTML. Is this correct?

Yes, but you shouldn't use Rich Text unless all your recipients are
using Outlook. Use HTML or plain text.

M

 

[Lucy]

So how is this option ment to work?

Yes, but you shouldn't use Rich Text unless all your recipients are
using Outlook. Use HTML or plain text.

M

 

[M]

So how is this option ment to work?

Which option?

M

 

[Lucy]

The option that I am questionning in this post:

'Use Microsoft Word to read Rich Text e-mail messages'

Found in:
Tools - Options - Mail Format (tab).

 

[M]

The option that I am questionning in this post:

'Use Microsoft Word to read Rich Text e-mail messages'

Found in:
Tools - Options - Mail Format (tab).

Now I see what you mean. I don't know, as I don't use Rich Text and most
of the people I email don't have Outlook.

M

 

[Brian Tillman [MVP - Outlook]]

I am having trouble either understanding this option or getting it to work.
If I check this option in Tools - Options - Mail Format (tab).
Create a new email message either as a standard Rich Text format or using
Word as my email editor (and with a rich text format).
Send the email to myself.
When I receive the email I would expect to read it using Word. But when I
open the message it is being opened with the standard outlook mail format
and
being read as HTML. Is this correct?

Click Tools>Options>Mail Format>Internet Format. In the "Outlook Rich Text
options" section, what does the "When sending Outlook RIch Text messages to
Internet recipients, use this format" drop-down show?

 

[Lucy]

I am still receiving my own emails (sent from myself through outlook and
received through outlook) as HTML even though I have the option 'Use
Microsoft Word to read Rich Text e-mail messages' ticked and I have selected
various options in the dropdown list that was mentioned.

 

[Lucy]

Brian,

In this drop down list the selected item is 'Convert to HTML Format'.

I will test my scenario again with the other options.

Thanks.

 

[Brian Tillman [MVP - Outlook]]

In this drop down list the selected item is 'Convert to HTML Format'.

You did say it was being converted to HTML. This is why, I believe.

 

[Brian Tillman [MVP - Outlook]]

I am still receiving my own emails (sent from myself through outlook and
received through outlook) as HTML even though I have the option 'Use
Microsoft Word to read Rich Text e-mail messages' ticked and I have selected
various options in the dropdown list that was mentioned.

Are you in your own Contacts folder and is that how you're addressing the
message, by pulling your name from Contacts?

You never mention what type of account you have. Are you sending the message
out to the Internet in order to receive it yourself or are you using an
internal server like Exchange?

Is the message you sent yourself as viewed from your Sent Items folder a
different format than the one you received back to yourself?

 

[Lucy]

I am in my Global Address List and I am selecting this address through the To
button and the Address book. I am sending the message to myself through an
exchange server.

The messages in my Sent Items and Inbox are both viewed in HTML.

 

[Brian Tillman [MVP - Outlook]]

I am in my Global Address List and I am selecting this address through the To
button and the Address book. I am sending the message to myself through an
exchange server.

The messages in my Sent Items and Inbox are both viewed in HTML.

Well, I can't explain why Rich Text would be converted to HTML, but perhaps
it's an Exchange setting. Have you asked your Exchange admins or in the
Exchange newsgroups?