2 Personal folders??

[JB]

Hi.
I've just pasted my saved PST file into a newly formatted and newly
installed Outlook 2003. Copied it into Me>local settings>application
data>Microsoft>Outlook
The trouble is, on opening Outlook, I now have 2 Personal folders, they are
identical.
All my stuff is there but twice.
Could you please tell me how I can get rid of one
Thank you

 

[Oliver Vukovics]

Hi JB,

maybe you have a Ghost PST file:
http://www.outlook-tips.net/howto/ghosts.htm

 

[Russ Valentine [MVP-Outlook]]

Except this won't work if he's created a new UNICODE PST file. He won't be
able to identify the keys.
He'll have to create a new profile to fix this and migrate his data
correctly.

Never copy the PST file you want to use to the default directory, because
you will most likely overwrite and existing PST and corrupt the profile.

 

[JB]

Thanks,
Thing is I didn't upgrade, I formatted. And the pst file is from the same
Version of Outlook which I've reinstalled.
In Help there is steps that refers to Duplicate personal folder and how to
delete one, you rightclick on personal folder and choose close. But that
option is greyed out on both.
According to the link you gave me, the scenario is an archive folder,
whereas here both folders are identical and seem to be linked. when I do
something on one it does exactly the same on the other.
Do you think the steps in the link applies to this as well?
Thanks for your time

 

[JB]

Thanks Russ.
So should I delete the pst folder that Oulook is using and then import the
backed up pst ?
Jen

Except this won't work if he's created a new UNICODE PST file. He won't be
able to identify the keys.
He'll have to create a new profile to fix this and migrate his data
correctly.

Never copy the PST file you want to use to the default directory, because
you will most likely overwrite and existing PST and corrupt the profile.
--
Russ Valentine
[MVP-Outlook]

Hi JB,

maybe you have a Ghost PST file:
http://www.outlook-tips.net/howto/ghosts.htm

--
Oliver Vukovics
Outlook Groupware without Exchange: Public ShareFolder
Synchronization for laptops: Public SyncTool
http://www.publicshareware.com

 

[Stephen Hilton]

Open Outlook program, go to Tools>Options>Mail Setup>Data Files.
You should have 2 x personal folders if I am correct. Delete the one not
required. Most likely the one with no description in the comments column.
Close Outlook and then reopen and everthing should be fixed.

Regards, tdprado.

 

[JB]

MAGIC!!!
It worked.
Thank you tons

Open Outlook program, go to Tools>Options>Mail Setup>Data Files.
You should have 2 x personal folders if I am correct. Delete the one not
required. Most likely the one with no description in the comments column.
Close Outlook and then reopen and everthing should be fixed.

Regards, tdprado.

 

[Brian Tillman]

I've just pasted my saved PST file into a newly formatted and newly
installed Outlook 2003. Copied it into Me>local settings>application
data>Microsoft>Outlook

And by doing so, you've corrupted your mail profile. This is not the proper
way to restore Outlook data. See this:
http://www.howto-outlook.com/howto/backupandrestore.htm
To create a new mail profile, see this:
http://www.howto-outlook.com/Faq/newprofile.htm

 

[JB]

You're absolutely right. I have lost my Contacts folder. Not only that I've
uninstalled and reinstalled Outlook, I've deleted, moved pasted and spent
hours trying to get it back. I'm getting everything but the contacts list.
Not even the Contacts folder itself??? Got Mail Calendar and everything
else. Luckily I still have a copy of my pst on another computer.
How can this be so complicated???????. I've done this so many times when
I've changed PCs or reformatted and never had problems. But this is just a
big PAIN. Please help

 

[JB]

Ok . I found my Contacts and it is intact. But I'm back to 2 personal
folders which is going to do my head in.

 

[JB]

Alls well and how it should be. I'm Happy now.
I don't know what I did, totally confused now.
So I'm not much use to anyone who may have the same problem.
I tried all the tips, I think the moving tip was the one.
Thanks

 

[JB]

I talked to soon
I can't send/receive as a message comes up
The operation failed. an object could not be found.

Also although I have my contacts folder and my contacts, when I click 'TO' I
get an empty address book and when I click 'Show names from' menu its empty.

I've done a repair on Office but still no luck. Should I uninstall Office
and start again. Should I leave my pst file in the Me>local
settings>application data>Microsoft>Outlook
Please help

 

[Brian Tillman]

I talked to soon
I can't send/receive as a message comes up
The operation failed. an object could not be found.

Also although I have my contacts folder and my contacts, when I click
'TO' I get an empty address book and when I click 'Show names from'
menu its empty.

Click Tools>E-mail Accounts>View ir change existing directories or address
books>Next. Select Outlook Address Book and click Remove, then Finish.
Stop and restart Outlook. Click Tools>E-mail Accounts>Add a new directory
or address book>Next. Select Additional Address Books and click Next.
Select Outlook Address Book, click Next, then Finish. Stop and restart
Outlook. Now see if your address book behaves.

 

[Russ Valentine [MVP-Outlook]]

Again, you must first create a new Outlook profile.
Then, assuming you still have a good backup of your original PST file, you
must configure that profile to use that PST file. There is only one correct
way to do this:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
The only part you must do differently than this article states is to make
sure you do NOT copy your old PST file to Outlook's default location. In all
likelihood, Outlook will already contain a PST file by the same name. If you
overwrite a PST file you will corrupt your profile (which is what you did
the first time).

--
Russ Valentine
[MVP-Outlook]

I talked to soon
I can't send/receive as a message comes up
The operation failed. an object could not be found.

Also although I have my contacts folder and my contacts, when I click 'TO'
I get an empty address book and when I click 'Show names from' menu its
empty.

I've done a repair on Office but still no luck. Should I uninstall Office
and start again. Should I leave my pst file in the Me>local
settings>application data>Microsoft>Outlook
Please help

 

[Oliver Vukovics]

Hi Russ,

thank you for this information.

Except this won't work if he's created a new UNICODE PST file. He won't be
able to identify the keys.

On the outlook-tips website is the sentence:
I have an archive pst that I'd like to right-click/close in OL2003.

I thought this article is also for Outlook 2003. Sorry.

--
Oliver Vukovics
Outlook Network without Exchange: Public ShareFolder
Awarded by ZDNet UK and ZDNet DE with the "Editors Choice".
http://www.publicshareware.com

Except this won't work if he's created a new UNICODE PST file. He won't be
able to identify the keys.
He'll have to create a new profile to fix this and migrate his data
correctly.

Never copy the PST file you want to use to the default directory, because
you will most likely overwrite and existing PST and corrupt the profile.
--
Russ Valentine
[MVP-Outlook]

Hi JB,

maybe you have a Ghost PST file:
http://www.outlook-tips.net/howto/ghosts.htm

--
Oliver Vukovics
Outlook Groupware without Exchange: Public ShareFolder
Synchronization for laptops: Public SyncTool
http://www.publicshareware.com

 

[Russ Valentine [MVP-Outlook]]

It does apply to Outlook 2003 if one is using an ANSI PST file. It just
doesn't apply if one is using a UNICODE PST, because those reg keys cannot
be identified.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

thank you for this information.

Except this won't work if he's created a new UNICODE PST file. He won't
be
able to identify the keys.

On the outlook-tips website is the sentence:
I have an archive pst that I'd like to right-click/close in OL2003.

I thought this article is also for Outlook 2003. Sorry.

--
Oliver Vukovics
Outlook Network without Exchange: Public ShareFolder
Awarded by ZDNet UK and ZDNet DE with the "Editors Choice".
http://www.publicshareware.com

Except this won't work if he's created a new UNICODE PST file. He won't
be
able to identify the keys.
He'll have to create a new profile to fix this and migrate his data
correctly.

Never copy the PST file you want to use to the default directory, because
you will most likely overwrite and existing PST and corrupt the profile.
--
Russ Valentine
[MVP-Outlook]

Hi JB,

maybe you have a Ghost PST file:
http://www.outlook-tips.net/howto/ghosts.htm

--
Oliver Vukovics
Outlook Groupware without Exchange: Public ShareFolder
Synchronization for laptops: Public SyncTool
http://www.publicshareware.com


Hi.
I've just pasted my saved PST file into a newly formatted and newly
installed Outlook 2003. Copied it into Me>local settings>application
data>Microsoft>Outlook
The trouble is, on opening Outlook, I now have 2 Personal folders,
they
are identical.
All my stuff is there but twice.
Could you please tell me how I can get rid of one
Thank you