16 bit MS-DOS Subsystem

[June]

Every time I start Windows (XP SP2), a message with the title of "16 bit
MS-DOS Subsystem" appears. The message body is
"C:\WINDOWS\system32\wuauclt.ext" The NTVDM CPU has encountered an illegal
instruction. CS:0e74 OP:ff ff ff 4d 00 Choose 'Close' to terminate the
application." with two buttons - Close and Ignore. Clicking on either
button will NOT close this small message window. The X button on upper right
corner is grayed out. So there is no way I can eliminate this message
window. Please help!

Thanks a lot in advance.

June

 

[nass]

Every time I start Windows (XP SP2), a message with the title of "16 bit
MS-DOS Subsystem" appears. The message body is
"C:\WINDOWS\system32\wuauclt.ext" The NTVDM CPU has encountered an illegal
instruction. CS:0e74 OP:ff ff ff 4d 00 Choose 'Close' to terminate the
application." with two buttons - Close and Ignore. Clicking on either
button will NOT close this small message window. The X button on upper right
corner is grayed out. So there is no way I can eliminate this message
window. Please help!

Thanks a lot in advance.

June

Troubleshooting MS-DOS-based programs in Windows XP
http://support.microsoft.com/kb/314106/

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/?kbid=324767

Scroll down to: MS-DOS or 16-bit Windows-based program Error Message
http://www.kellys-korner-xp.com/xp_m.htm#16bit

XP_Fix.EXE by TRF Systems, Inc.
http://www.visualtour.com/downloads/xp_fix.exe

Make sure the machine is free from malware and viruses by scanning with an
up2date security software.
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
HTH,
nass