0x80240025 Unable to complete the update

G

Guest

Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
 
B

Bill Sanderson

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go to
\windows\windowsupdate.log (text file, open with notepad)--and cut and paste
just the final section relating to to that update attempt--to a message in
this thread?
 
G

Guest

I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...
 
G

Guest

Yes, i can reach Windows Update.

Here is the log :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025

Thanks for help...
 
G

Guest

Yes i can reach Windows Update.

Here is the log file :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...
 
B

Bill Sanderson

If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

Bill Sanderson said:
Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?
Click to expand...
Click to expand...
 
G

Guest

You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

Bill Sanderson said:
Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?

--

message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
B

Bill Sanderson

You're welcome. Windows Defender signatures can be distributed by
WSUS--perhaps worth considering in your environment.

--

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works
perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for
WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate.
I
don't understand it fully--because I think I should be seeing references
to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search
[ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with
error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search
[ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate
asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then
go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a
message
in
this thread?

--

in
message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Can you explain step-by-step how you fixed this problem as I am having the
same one but am not quite clear on how you fixed it? Thanks soooo much!

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?

--

message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
B

Bill Sanderson

It may be better to state your problem from the beginning. Many posts
starting with "I am having the same problem" actually are not.

Are you on a managed, corporate, network?

--

antlaura said:
Can you explain step-by-step how you fixed this problem as I am having the
same one but am not quite clear on how you fixed it? Thanks soooo much!

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works
perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for
WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate.
I
don't understand it fully--because I think I should be seeing
references to
SUS or WSUS servers, and I don't see them.

--

message I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search
[ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0
and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with
error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code =
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search
[ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate
asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and
then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut
and
paste
just the final section relating to to that update attempt--to a
message
in
this thread?

--

"Guisolan Thierry" <Guisolan (e-mail address removed)>
wrote in
message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
A

arrajeev87

Joined
Mar 6, 2012
Messages
1
Reaction score
0
Hi,
I am trying to update my HP thin client hp t5740 which has Windows embedded standard sp3.
But I keep getting error with the error code,
"0x8024002e"
can anybody please help me with this.
 

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