zlob trojan...

[Guest]

Hi All,
Neither my Window's nor Sygate Firewalls prevented this infection.
Symantec's posted cure didn't work. Had Norton Anti-virus running non-stop 30
mos. Don't know where or when, but I got it.
Always it's detected or reappears(even after deletion in Safe-mode) in
files that Windows will not allow to be deleted, or wiped, shredded, or
edited. I've become familiar with regedit in the process of following
Symantecs removal proceedure, restore and go-back histories were both deleted
and disabled for my attempts.
Any suggestions or successes ??
Thnx

 

[Galen]

In KenM had this to say:

My reply is at the bottom of your sent message:

Hi All,
Neither my Window's nor Sygate Firewalls prevented this infection.
Symantec's posted cure didn't work. Had Norton Anti-virus running
non-stop 30 mos. Don't know where or when, but I got it.
Always it's detected or reappears(even after deletion in Safe-mode) in
files that Windows will not allow to be deleted, or wiped, shredded,
or edited. I've become familiar with regedit in the process of
following Symantecs removal proceedure, restore and go-back histories
were both deleted and disabled for my attempts.
Any suggestions or successes ??
Thnx

Multiple vendor solutions work best.

Malware Cleaning:
http://kgiii.info/windows/all/general/malwarefix.html

For future reference don't delete the restore points or disable system
restore until AFTER you've cleaned the system. Norton/Symantec are filling
you with FUD. No malware has ever arbitrarily jumped out of the restore
files and re-infected a PC without the user having opted to use the restore
function. It just doesn't work like that.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[David H. Lipman]

From: "KenM" <[email protected]>

| Hi All,
| Neither my Window's nor Sygate Firewalls prevented this infection.
| Symantec's posted cure didn't work. Had Norton Anti-virus running non-stop 30
| mos. Don't know where or when, but I got it.
| Always it's detected or reappears(even after deletion in Safe-mode) in
| files that Windows will not allow to be deleted, or wiped, shredded, or
| edited. I've become familiar with regedit in the process of following
| Symantecs removal proceedure, restore and go-back histories were both deleted
| and disabled for my attempts.
| Any suggestions or successes ??
| Thnx
|

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus




If you are using any version of Sun Java that is prior to JRE Version 5.0,
then you are strongly urged to remove any/all versions that are prior to JRE
Version 5.0. There are vulnerabilities in them and they are actively being exploited.
It is possible that is how you got infected with malware.

Therefore, it is highly suggested that if there are any prior versions of Sun Java
to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6
be installed ASAP.

http://www.java.com/en/download/manual.jsp


For non-viral malware...

Please download, install and update the following software...

* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

* SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.


For viral malware...

* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *