XP2 Automatic Update problem

[Kayal]

This is happening on XP PRO with service pack 2 machine

1)I don't have automatic update service listed in service.
2)I can't make any changes in automatic update property
page when I opened it from control panel. The property
page is grayed out. I am loged in as Administrator of the
machine.

3) I can't do updates from microsoft website either.

Please help , my computer is on high security risk.
Please help , why no one is replying to my post.
I have posted this issue three times so far in 1 week.

I will appreciate someone help me
Thanks
Kayal

 

[Torgeir Bakken \(MVP\)]

This is happening on XP PRO with service pack 2 machine

1)I don't have automatic update service listed in service.
2)I can't make any changes in automatic update property
page when I opened it from control panel. The property
page is grayed out. I am loged in as Administrator of the
machine.

3) I can't do updates from microsoft website either.

Please help , my computer is on high security risk.
Please help , why no one is replying to my post.
I have posted this issue three times so far in 1 week.

Hi

Run this command line (from a command prompt of from Start/Run, it
installs the AutoUpdate service (line will wrap in the newsreader!):

%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall
132 %SystemRoot%\inf\au.inf

(it must be a space between DefaultInstall and 132)

If it asks for your OS CD-ROM to get some files, just point it to the
folder %windir%\System32 (%windir% is typically C:\Windows).

Then run the following commands:

regsvr32.exe wuaueng.dll
regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wucltui.dll


Then start regedit.exe and locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

If you find a DeleteFlag value there, delete the DeleteFlag value.

Do a reboot.

After the reboot, check if you can start and stop the Automatic
Updates service successfully from services.msc


The missing Automatic Updates service might be the work of a worm or
something similar (it could be from some spyware or parasite as well).

To try to find what has caused this:

Run a cleanup tool, e.g. Stinger.exe from McAfee, it removes 30+
virus/worms in one sweep.

McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/


and this one:

On Line Virus Scan
http://housecall.trendmicro.com


For the Spyware and Parasites part, you will need to run other tools:

Dealing with Unwanted Spyware and Parasites
http://www.mvps.org/winhelp2002/unwanted.htm

The Parasite Fight Quick Fix Protocol
http://aumha.org/a/quickfix.htm