XP upgrade from 98 results in Office 2000 lockup

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  • Start date Start date
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Guest

I just upgrade a Dell Dimension 4100 that was running W98SE to XP Pro. Now, when I try to load Word (Office 2000), I get an error message stating

“Microsoft Windows has encountered a problem and needs to closeâ€

The linked error report states

“signature erro
Appname: winword.ex
Appver: 9.0.0.382
Modname: unknow
Modver: 0.0.0.
Offset: 000000â€

Can anyone help me get rid of the error
 
"Microsoft Word Has Encountered a Problem and Needs to Close" Error Message
and Error in Mso9.dll When You Try to Start Word
http://support.microsoft.com/default.aspx?scid=kb;en-us;326510&Product=ofw2k

For additional help relate to installing Microsoft Office:

Visit the Office experts in the appropriate Office newsgroup:
news://msnews.microsoft.com/microsoft.public.office.setup

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------


| I just upgrade a Dell Dimension 4100 that was running W98SE to XP Pro.
Now, when I try to load Word (Office 2000), I get an error message stating:
|
| “Microsoft Windows has encountered a problem and needs to closeâ€
|
| The linked error report states:
|
| “signature error
| Appname: winword.exe
| Appver: 9.0.0.3822
| Modname: unknown
| Modver: 0.0.0.0
| Offset: 000000â€
|
| Can anyone help me get rid of the error?
 
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