XP Upgrade caused problems in Office

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

After upgrading 30+ PCs to XP SP2 (including all available windows updates),
I have 3 PCs that are acting strange. All 3 PCs are pretty powerful so it's
not a memory or CPU speed issue. All involve Office XP Pro with the current
SP, 2 are having the problem with Word and 1 with Excel. In the case of the
Word, if the user does not open Word then there are no problems, but when it
is open, the user cannot select any other applications in the task bar to
activate them. Once she closes Word, all works fine. I have tried
uninstalling Word and reinstalling it. I have also run Office Update to see
if that helps. In the case of the Excel, the Excel application just plain
locks up. None of the users were having any problems until the upgrade
happened.

Thank you,
L Moore
 
They are looking for files on Network drives when starting. When you got
either open use them to open a file in My Documents assuming of course My
Documents is local. Then close and reopen them. The issue should be fixed.
 
We had a similar problem in our office when upgrading some machines from
Win98 to XP Pro.

We were running Office Pro 97 on the NT Server and machines.
We had to upgrade to Office 2000 ton the upgraded machines to work around
the XP Pro and Office apps problems.

No problems since.

My next challenge is to upgrade the servere, remaining machines and software
at once.
 
Back
Top