XP SP2 seems to cause unwanted traffic to printer

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G

Guest

After loading SP2 certain programs like WORD have to communicate with the
printer every time you format anything in the document. My photo editor is
even worse. If I delete the printer everything speeds up remarkably.
PC and printer are connected via a switch where the activity was noticed.
Have downloaded the latest printer drivers and lastest XP updates to no avail.

Any ideas?
 
What is your printer? Do you have the latest drivers?


--


Hope this helps.

Gerry
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Gctc said:
After loading SP2 certain programs like WORD have to communicate with the
printer every time you format anything in the document. My photo editor is
even worse. If I delete the printer everything speeds up remarkably.
PC and printer are connected via a switch where the activity was noticed.
Have downloaded the latest printer drivers and lastest XP updates to no avail.

Any ideas?
Click to expand...

In the printer properties sheets, probably in Details or Ports, turn off
Bi-directional support. May go by different terms and different places
due to printer driver differences.

Steve
 
Gctc said:
After loading SP2 certain programs like WORD have to communicate with the
printer every time you format anything in the document. My photo editor is
even worse. If I delete the printer everything speeds up remarkably.
PC and printer are connected via a switch where the activity was noticed.
Have downloaded the latest printer drivers and lastest XP updates to no avail.

Any ideas?
Click to expand...

Almost forgot... and disable any unused protocols at the printer itself;
all you should need is TCP/IP.

Steve
 
Hi Steve
Thanks for the pointers but if it has improved it is only slight.
Currently enabled ports are
Parallel
SMB tcpip
SNMP udp
Salutation
FTP Client
Send Email
Mail Notification

All these are required to allow the machine to function in all of its roles.

Current protocols used are
SMB
TCP/IP
SNMP
HTTP

Peter
 
Have you tried uninstalling and reinstalling software?

Have you tried connecting to a different port and / or changing the
printer cable?

Does the printer work properly if connected to another computer?

Has the printer shown these problems right from installation?

--


Hope this helps.

Gerry
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Stourport, Worcs, England
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Gctc said:
Hi Steve
Thanks for the pointers but if it has improved it is only slight.
Currently enabled ports are
Parallel
SMB tcpip
SNMP udp
Salutation
FTP Client
Send Email
Mail Notification

All these are required to allow the machine to function in all of its roles.

Current protocols used are
SMB
TCP/IP
SNMP
HTTP

Peter
Click to expand...

All those protocols are going to chat with your hosts. Nothing you can
do about it if you're going to use them.

Steve
 
Gctc said:
Thanks Steve
It just seems odd that this wasnt a problem till SP2 was loaded.
Click to expand...

Well, that doesn't really suprise me much, the SP2 firewall is a mess,
even when it's supposed to be disabled it really isn't, especially at
startup, and to get around some of its limitations we've had to write
..reg files to modify the firewall behaviour in order to pass some
Netware protocols fluidly from SP2 boxes by specifying ports, packet
types and service names, and even then it's sometimes hit and miss.

What I suspect is the activity you're seeing could be the result of
timeouts and retries of the printer protocols trying to communicate with
between the printer and PCs through the kludgey XP firewall. You could
try a packet analyzer (ethereal is a good free one) and see what sort of
traffic may be timing out and relentlessly retrying and try to configure
the firewall to leave them alone, or go the simplest route and remove SP2.

Good luck,

Steve
 
After loading SP2 certain programs like WORD have to communicate with
the
printer every time you format anything in the document.

May be are looking at the wrong end of the problem? Perhaps the question
is why does Word need to communicate with the Printer? You said "PC and
printer are connected via a switch". What switch?

--


Hope this helps.

Gerry
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Using invalid email address

Stourport, Worcs, England
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I was afraid you might say that

I ran Ethereal. There were 1220 packets between the printer and this PC in
60sec.
Protocols used
NBNS
ARP
TCP
NBSS
SMB
LANMAN
I could post a few lines here if you like. But which ones are helpful?

Pete
 
Gctc said:
I was afraid you might say that

I ran Ethereal. There were 1220 packets between the printer and this PC in
60sec.
Protocols used
NBNS
ARP
TCP
NBSS
SMB
LANMAN
I could post a few lines here if you like. But which ones are helpful?

Pete
Click to expand...

Were there a lot of retries? Such as packets sent multiple times
containing the same data before receiving acknolidgment packets or
repsonses from the destination or no reposnse at all? It's hard to
analyze without seeing the entire capture, and that would be kinda big
to post here.

Steve
 
Hi Steve

Well I 've edited it down to the bare minimum
There is a tree disconnect request at 17 and a timeout in 15.
But I dont see any request timeouts or retrys. This set appears to repeat
with the occassional extra

Peter
No. Time Source Destination Protocol Info
1 0.000000 10.0.0.20 10.0.0.255 NBNS
Name query NB CTC@GILGANDRA<20>
2 0.001061 10.0.0.10 10.0.0.20 NBNS
Name query response NB 10.0.0.10
3 0.001196 10.0.0.20 Broadcast ARP Who
has 10.0.0.10? Tell 10.0.0.20
Address Resolution Protocol (request)
4 0.001380 10.0.0.10 10.0.0.20 ARP
10.0.0.10 is at 08:00:37:0d:92:7e
Address Resolution Protocol (reply)
5 0.001392 10.0.0.20 10.0.0.10 TCP
4809 > netbios-ssn [SYN] Seq=0 Ack=0 Win=65535 Len=0 MSS=1460
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 0, Ack: 0, Len: 0
6 0.001740 10.0.0.10 10.0.0.20 TCP
netbios-ssn > 4809 [SYN, ACK] Seq=0 Ack=1 Win=8192 Len=0 MSS=1460
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 0, Ack: 1, Len: 0
7 0.001802 10.0.0.20 10.0.0.10 NBSS
Session request, to CTC@GILGANDRA<20> from WS0<00>
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 1, Ack: 1, Len: 72
NetBIOS Session Service
Message Type: Session request
Called name: CTC@GILGANDRA<20> (Server service)
Calling name: WS0<00> (Workstation/Redirector)
8 0.002683 10.0.0.10 10.0.0.20 NBSS
NBSS Continuation Message
NetBIOS Session Service Continuation data
9 0.024863 10.0.0.20 10.0.0.10 SMB
Negotiate Protocol Request
NetBIOS Session Service Message Type: Session message
SMB Header
SMB Command: Negotiate Protocol (0x72)
NT Status: STATUS_SUCCESS (0x00000000)
Process ID: 65279
User ID: 0
Multiplex ID: 0
10 0.044379 10.0.0.10 10.0.0.20 SMB
Negotiate Protocol Response
NetBIOS Session Service
Message Type: Session message
SMB Header
Response to: 9
SMB Command: Negotiate Protocol (0x72)
Error Class: Success (0x00)
Process ID: 65279
Negotiate Protocol Response (0x72)
Word Count (WCT): 17
Dialect Index: 5, greater than LANMAN2.1
Encryption Key: EA7C533FB0B844DE
Primary Domain: W
Server: O
11 0.227759 10.0.0.20 10.0.0.10 TCP
4809 > netbios-ssn [ACK] Seq=210 Ack=106 Win=65430 Len=0
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 210, Ack: 106, Len: 0
12 0.369394 10.0.0.20 10.0.0.10 SMB
Session Setup AndX Request, User: WS0\gaffy; Tree Connect AndX, Path:
\\CTC@GILGANDRA\IPC$
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 210, Ack: 106, Len: 190
NetBIOS Session Service Message Type: Session message
SMB Header
SMB Command: Session Setup AndX (0x73)
Error Class: Success (0x00)
Error Code: No Error
Tree ID: 0
Process ID: 65279
User ID: 0
Multiplex ID: 16
Session Setup AndX Request (0x73)
AndXCommand: Tree Connect AndX (0x75)
Session Key: 0x0ea6f010
ANSI Password Length: 1
Unicode Password Length: 1
Account: gaffy
Primary Domain: WS0
Native OS: Windows 2002 Service Pack 2 2600
Native LAN Manager: Windows 2002 5.1
Extra byte parameters
Tree Connect AndX Request (0x75)
AndXCommand: No further commands (0xff)
Password: 5C001245E2543ABD242BFF77855C136BB82941935F62390A
Path: \\CTC@GILGANDRA\IPC$
Service: ?????
13 0.369688 10.0.0.10 10.0.0.20 TCP
netbios-ssn > 4809 [ACK] Seq=106 Ack=400 Win=8006 Len=0
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 106, Ack: 400, Len: 0
14 0.371567 10.0.0.10 10.0.0.20 SMB
Session Setup AndX Response; Tree Connect AndX
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 106, Ack: 400, Len: 85
NetBIOS Session Service Message Type: Session message
SMB Header Response to: 12
SMB Command: Session Setup AndX (0x73)
Error Class: Success (0x00)
Tree ID: 26
Process ID: 65279
User ID: 33606
Multiplex ID: 16
Session Setup AndX Response (0x73)
AndXCommand: Tree Connect AndX (0x75)
AndXOffset: 68
Action: 0x0001
Native OS: FXOS 0.1
Native LAN Manager: FX 0.01
Primary Domain: WORKGROUP
Tree Connect AndX Response (0x75)
AndXCommand: No further commands (0xff)
Service: IPC
15 0.431055 10.0.0.20 10.0.0.10 LANMAN
WPrintQGetInfo Request
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 400, Ack: 191, Len: 124
NetBIOS Session Service Message Type: Session message
SMB Header
SMB Command: Trans (0x25)
Error Class: Success (0x00)
Tree ID: 26
Process ID: 65279
User ID: 33606
Multiplex ID: 32
Trans Request (0x25)
Total Parameter Count: 40
Total Data Count: 0
Max Parameter Count: 6
Max Data Count: 1024
Max Setup Count: 0
Timeout: 5 seconds
Parameter Count: 40
Parameter Offset: 80
Data Count: 0
Data Offset: 0
Setup Count: 0
Reserved: 00
Byte Count (BCC): 57
Transaction Name: \PIPE\LANMAN
SMB Pipe Protocol
Microsoft Windows Lanman Remote API Protocol
16 0.432225 10.0.0.10 10.0.0.20 LANMAN
WPrintQGetInfo Response
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 191, Ack: 524, Len: 151
NetBIOS Session Service Message Type: Session message
SMB Header
Response to: 15
SMB Command: Trans (0x25)
Error Class: Success (0x00)
Error Code: No Error
Tree ID: 26
Process ID: 65279
User ID: 33606
Multiplex ID: 32
Trans Response (0x25)
Total Parameter Count: 6
Total Data Count: 85
Reserved: 0000
Parameter Count: 6
Parameter Offset: 56
Parameter Displacement: 0
Data Count: 85
Data Offset: 62
Data Displacement: 0
Setup Count: 0
Reserved: 00
Byte Count (BCC): 92
Padding: 00
SMB Pipe Protocol
Microsoft Windows Lanman Remote API Protocol
17 0.493552 10.0.0.20 10.0.0.10 SMB
Tree Disconnect Request
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 524, Ack: 342, Len: 39
NetBIOS Session Service Message Type: Session message
SMB Header
Response in: 18
SMB Command: Tree Disconnect (0x71)
Error Class: Success (0x00)
Error Code: No Error
Tree ID: 26
Process ID: 65279
User ID: 33606
Multiplex ID: 48
Tree Disconnect Request (0x71)
Word Count (WCT): 0
Byte Count (BCC): 0
18 0.494509 10.0.0.10 10.0.0.20 SMB
Tree Disconnect Response
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 342, Ack: 563, Len: 39
NetBIOS Session Service Message Type: Session message
SMB Header
Server Component: SMB
Response to: 17
Time from request: 0.000957000 seconds
SMB Command: Tree Disconnect (0x71)
Error Class: Success (0x00)
Reserved: 00
Error Code: No Error
Flags: 0x98
Flags2: 0x0003
Process ID High: 0
Signature: 0000000000000000
Reserved: 0000
Tree ID: 26
Process ID: 65279
User ID: 33606
Multiplex ID: 48
Tree Disconnect Response (0x71)
Word Count (WCT): 0
Byte Count (BCC): 0
19 0.556148 10.0.0.20 10.0.0.10 TCP
4809 > netbios-ssn [FIN, ACK] Seq=563 Ack=381 Win=65155 Len=0
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 563, Ack: 381, Len: 0
20 0.556354 10.0.0.10 10.0.0.20 TCP
netbios-ssn > 4809 [ACK] Seq=381 Ack=564 Win=8192 Len=0
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 381, Ack: 564, Len: 0
21 0.556439 10.0.0.10 10.0.0.20 TCP
netbios-ssn > 4809 [FIN, ACK] Seq=381 Ack=564 Win=8192 Len=0
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4809
(4809), Seq: 381, Ack: 564, Len: 0
22 0.556465 10.0.0.20 10.0.0.10 TCP
4809 > netbios-ssn [ACK] Seq=564 Ack=382 Win=65155 Len=0
Transmission Control Protocol, Src Port: 4809 (4809), Dst Port: netbios-ssn
(139), Seq: 564, Ack: 382, Len: 0
23 0.650249 10.0.0.20 10.0.0.10 TCP
4811 > netbios-ssn [SYN] Seq=0 Ack=0 Win=65535 Len=0 MSS=1460
Transmission Control Protocol, Src Port: 4811 (4811), Dst Port: netbios-ssn
(139), Seq: 0, Ack: 0, Len: 0
24 0.650544 10.0.0.10 10.0.0.20 TCP
netbios-ssn > 4811 [SYN, ACK] Seq=0 Ack=1 Win=8192 Len=0 MSS=1460
Transmission Control Protocol, Src Port: netbios-ssn (139), Dst Port: 4811
(4811), Seq: 0, Ack: 1, Len: 0
25 0.650624 10.0.0.20 10.0.0.10 NBSS
 
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