XP SP2 disabled scanner

  • Thread starter Thread starter marcalans
  • Start date Start date
M

marcalans

Ever since installing XP SP2 programs will not communicate with my HP 4300C
scanner. I've installed the latest drivers from HP and the Device Manager
indicates that the device is working properly, but it doesn't. The scanner
software will not load even though I added it to the firewall exception
list.

I'm also having problems opening certain file types (e.g., PDF) locally on
my machine, especially in my browser.

Any help would be appreciated.

marcalans
 
marcalans said:
Ever since installing XP SP2 programs will not communicate with my HP 4300C
scanner. I've installed the latest drivers from HP and the Device Manager
indicates that the device is working properly, but it doesn't. The scanner
software will not load even though I added it to the firewall exception
list.

I'm also having problems opening certain file types (e.g., PDF) locally on
my machine, especially in my browser.

Any help would be appreciated.

marcalans
Click to expand...

The problem may not be with SP2. I had a HP 4200C which for no reason at all
just went belly up about a year ago. Probably mechanical but there's no
point in repairing these things anymore as its cheaper to go out and buy a
new one.

Pete
 
This may not be the troubles you have but I contacted HP
before installing SP2 and they told me to uninstall my
all in one printer, scanner, copier and unplug it. Then
after SP2 was downloaded and working OK to reinstall
software for all my extras.
Allan
 
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