A
Andrew Gericke
Hi,
I hope someone can help me. We have about 10 computers in our office, all
connected to a Windows 2000 SBS server. On a few of these machines, we have
installed XP SP2. Two of these machines on which we have installed SP2 are
notebooks, and two others desktop computers. Since loading SP2, after typing
in the password to login, we intermittently get the message "xxxxxxxx.exe
has caused an error" with the two buttons, "Send to Microsoft" / "Do not
send to Microsoft" on this dialog box / message. The xxxxxxxx.exe file name
always changes, and is never the same. The only consistency is that it seems
to always be 8 characters (I think), and always seems to be an exe of sorts.
The file name is also made up of a combination of alphanumeric characters.
So, in summary:
Only happening on machines on which I have installed SP2 - currently loath
to install SP2 on any of the other computers.
Does not always happen
Happens on desktops and notebooks - cant see how it is a driver issue thus.
The filename reported in the error does not exist on the hard disk - full
search done
At this point the machine slows to a snails pace, and only a reboot helps.
All computers run Trend Anti-Virus - Office Scan, kept right up to date all
the time.
Full Anti-Virus scan shows no virus.Also searched Trend's and other websites
for reference to any of these filenames - nothing.
Hard disk scan for bad sectors etc done - nothing picked up
Hard disk defrag done
Any advice would be most appreciated.
Thanks
Andrew
I hope someone can help me. We have about 10 computers in our office, all
connected to a Windows 2000 SBS server. On a few of these machines, we have
installed XP SP2. Two of these machines on which we have installed SP2 are
notebooks, and two others desktop computers. Since loading SP2, after typing
in the password to login, we intermittently get the message "xxxxxxxx.exe
has caused an error" with the two buttons, "Send to Microsoft" / "Do not
send to Microsoft" on this dialog box / message. The xxxxxxxx.exe file name
always changes, and is never the same. The only consistency is that it seems
to always be 8 characters (I think), and always seems to be an exe of sorts.
The file name is also made up of a combination of alphanumeric characters.
So, in summary:
Only happening on machines on which I have installed SP2 - currently loath
to install SP2 on any of the other computers.
Does not always happen
Happens on desktops and notebooks - cant see how it is a driver issue thus.
The filename reported in the error does not exist on the hard disk - full
search done
At this point the machine slows to a snails pace, and only a reboot helps.
All computers run Trend Anti-Virus - Office Scan, kept right up to date all
the time.
Full Anti-Virus scan shows no virus.Also searched Trend's and other websites
for reference to any of these filenames - nothing.
Hard disk scan for bad sectors etc done - nothing picked up
Hard disk defrag done
Any advice would be most appreciated.
Thanks
Andrew