xp shutdown error WTollsA.exe

[Herb S.]

Hi

Presario 6000
Windows XP
1 1/2 year old

Now when I want to power down
I hit `Start`
I hit `Turn Off Computer`
I hit `Turn Off`

Screen Blanks for 2 seconds
Then I get an error message
Something about dll
and
"WToolsA.exe failed to initialize"

Then
Screen Blanks
Then unit goes thru a long Shutdown

What is this?
A bug, or a software problem?
A worm or virus?
~I am not compoooooter literate!~


I go to MSCONFIG
And uncheck WToolsA in startup
It seems to get rid of it for a while
Then comes back later


I use Norton (up to date)
Spybot and ad aware Spyware after every internet
session
Disk Cleanup in Systems Tools after every internet
session


Thanks in advance

 

[Malke]

Hi

Presario 6000
Windows XP
1 1/2 year old

Now when I want to power down
I hit `Start`
I hit `Turn Off Computer`
I hit `Turn Off`

Screen Blanks for 2 seconds
Then I get an error message
Something about dll
and
"WToolsA.exe failed to initialize"

Then
Screen Blanks
Then unit goes thru a long Shutdown

What is this?
A bug, or a software problem?
A worm or virus?
~I am not compoooooter literate!~


I go to MSCONFIG
And uncheck WToolsA in startup
It seems to get rid of it for a while
Then comes back later


I use Norton (up to date)
Spybot and ad aware Spyware after every internet
session
Disk Cleanup in Systems Tools after every internet
session

Do a Google search for "wtoolsa" and you will find many, many links
detailing how to remove this pest. Be sure you have the latest versions
of Ad-aware and Spybot and that you check for updates to them before
you run them.

Malke