XP ReBoot

  • Thread starter Thread starter Savant
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Savant

Sorry for the X post but I'm trying to find the best place for this.

Today I loaded McAfee Virusscan on a friend's XP SP1 computer. I had it
perform the scan (in "safe mode" Admin), and it found about 4 trojans,
deleted them along with a few "Ad PUPs". Rebooted, and the screen went to
the F-8 choice list, told it to boot in "Normal", did the same thing for all
choices. In safe mode I loaded Nero, to start burning these people's data,
rebooted, and now it just keeps rebooting ad nauseum. They do not have a XP
OS recovery disk, I only have my OEM. Now, question ... what are the odds
it's the battery? - Slim I bet. Can I take this hard drive out and slave it
to one of my old 98 machines, and recover their files?

Thank you all!
 
Suggestions:

How to Perform a Clean Boot in Windows XP
How to Use Clean Boot Troubleshooting for Windows XP
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://www.kellys-korner-xp.com/xp_conflicts.htm

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=KB;en-us;q307545

Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315341


--

All the Best,
Kelly (MS-MVP/DTS&XP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 
Savant said:
Sorry for the X post but I'm trying to find the best place for this.

Today I loaded McAfee Virusscan on a friend's XP SP1 computer. I had it
perform the scan (in "safe mode" Admin), and it found about 4 trojans,
deleted them along with a few "Ad PUPs". Rebooted, and the screen went to
the F-8 choice list, told it to boot in "Normal", did the same thing for all
choices. In safe mode I loaded Nero, to start burning these people's data,
rebooted, and now it just keeps rebooting ad nauseum. They do not have a XP
OS recovery disk, I only have my OEM. Now, question ... what are the odds
it's the battery? - Slim I bet. Can I take this hard drive out and slave it
to one of my old 98 machines, and recover their files?

Thank you all!
Click to expand...

Can you get it to run at all in any mode, even for just a couple of
minutes? If so then open Control Panel - System - Advanced and click
on the Settings button in the Startup and Recovery (bottom) section.
In the Startup and Recovery window click on the Checkbox for
"automatically restart" to clear it then click on Apply and OK as
needed to exit.


If you can no longer get the system to boot in any mode then your best
option is to do a Repair Install as per the instructions at
http://michaelstevenstech.com/XPrepairinstall.htm which will require
an actual XP installation CD and not a Recovery Disk. Note that the
Installation CD and the Product Key used must be from the same type of
Windows XP (OEM, Retail Upgrade, etc) and the same edition (Home, Pro,
etc).


If the hard drive is FAT32 then you could install it temporarily as a
second hard drive in your Windows 98 machine and access the files that
way. Installing it as a "slave" drive has two possible drawbacks:
- 1. You may also have to change the jumpers on Windows 98 hard drive
as some manufacturers use different jumper settings for "master drive
with slave present" and for "stand alone master drive".
- 2. Sometimes there are compatibility issues with two hard drives in
a master/slave configuration when the two drives are from different
manufacturers and also when there is more than 3 or 4 years differnce
in the age of the drives.

For these reasons I prefer to do temporary hard drive installs using
the secondary IDE controller (the one normally used for the CDROM
drive) by unplugging the data and power cables from the CDROM and
using these for the temporary drive. This avoids all jumper issues
for both hard drives and also any possible compatibility issues as
described above.

If the XP hard drive is NTFS then there is no hope of accessing it
from a Windows 98 machine. You will need a Windows XP system to do
this.

Good luck




Ron Martell Duncan B.C. Canada
 
One other option that might help. Sometimes on a system that will
not boot and HD transfer isn't practical - I'll take an Image of it. I
use Drive Image 6 or 2002 from a Bootable CD-ROM. If the PC
in question has a CD/DVD-R unit you can set the Image destination
to the Optical recorder. Not very fast, but workable if the disk in
question doesn't have 10's of Gigabytes of Data to image. Once the
Image set is complete copy it to another PC. Use the Explorer tool
of the Image program to recover personal data. However, many
times this won't work due to disk inconsistencies. Usually, before I
attempt to image I'll use one of several disk diagnostic programs to
check the integrity of the drive/partition. Just another option, but
Ron's advise will probably serve you best.
 
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