XP Reboot Error

  • Thread starter Thread starter Mark Avis
  • Start date Start date
M

Mark Avis

Hello,
I was wondering if anyone had had a problem like this one and might be
able to give me some suggestions to resolve it? I have a client who's
Windows XP Home OS system will just restart itself. I does get an OS error
report saying that the error might have been caused by a device driver.
There have been no new drivers or hardware installed. No new software has
been installed either. It did seem to be related to Microsoft Excel for a
while but then it happened with nothing opened. I thought it might be a
memory issue and replaced that. I do not have software that I can find as
time sensitive and trying to launch. Does anyone have any suggestions? Thank
you.
Mark B. Avis
 
Mark said:
Hello,
I was wondering if anyone had had a problem like this one and
might be
able to give me some suggestions to resolve it? I have a client who's
Windows XP Home OS system will just restart itself. I does get an OS
error report saying that the error might have been caused by a device
driver. There have been no new drivers or hardware installed. No new
software has been installed either. It did seem to be related to
Microsoft Excel for a while but then it happened with nothing opened.
I thought it might be a memory issue and replaced that. I do not have
software that I can find as time sensitive and trying to launch. Does
anyone have any suggestions? Thank you.
Mark B. Avis
Click to expand...

Write down the Stop Error number and look it up here:
http://www.aumha.org/win5/kbestop.htm

Malke
 
What does this mean??
I do not have software that I can find as time sensitive and trying to
launch.
 
Backup software can launch at a pre planed time. Updates can be set to run
at a specific time. That is what I mean by time sensitive. Thank you.
Mark B. Avis
 
need the error message and driver referenced!!

Look in event viewer.
Start>run>eventvwr.msc
 
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