XP PROFESSIONAL CD

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have read several comments about a bad XP CD. I have the same problem with
my CD. Can I have my XP Pro CD replaced without having to purchase a new one
?Please email me @ (e-mail address removed). Thanks
 
JPHill,

Follow the instructions here for Retail product:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

If it is OEM SW (labeled as such or "for sale only with a computer", or
branded with the same mfr name as the computer) follow these directions:

Replacement of Original Equipment Manufacturer (OEM) Software Media
* To replace OEM software media, you must contact the OEM where you acquired
the hardware and software.
 
Thanks Len

Len Segal said:
JPHill,

Follow the instructions here for Retail product:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

If it is OEM SW (labeled as such or "for sale only with a computer", or
branded with the same mfr name as the computer) follow these directions:

Replacement of Original Equipment Manufacturer (OEM) Software Media
* To replace OEM software media, you must contact the OEM where you acquired
the hardware and software.

--

Regards,
Len Segal, MCP
Microsoft - MVP
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