XP Pro will not shutdown ATX PC.

  • Thread starter Thread starter Ron Taylor
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R

Ron Taylor

I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX 380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have checked the power options in XP and Bios and there is nothing I can find to help. The only way to shut it down is when XP says it is safe I press the reset and when the power light on the monitor turns green I press the power switch and then it turns off. I thought that ATX PC's as my PC is, shutdown by them selves. This used to shutdown with 98.
Ron

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Ron said:
I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX
380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have
checked the power options in XP and Bios and there is nothing I can
find to help. The only way to shut it down is when XP says it is safe
I press the reset and when the power light on the monitor turns green
I press the power switch and then it turns off. I thought that ATX
PC's as my PC is, shutdown by them selves. This used to shutdown with
98. Ron
Click to expand...

This happens because the old motherboard in her machine doesn't support
the advanced power management options of XP (ACPI). The only way to get
around this is if there is a BIOS update for the motherboard that
supports this, and this is rather unlikely for such an old motherboard.
She'll just have to press the button.

Malke
 
Thanks
Ron

Scanned by eTrust EZ Antivirus

I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX
380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have
checked the power options in XP and Bios and there is nothing I can
find to help. The only way to shut it down is when XP says it is safe
I press the reset and when the power light on the monitor turns green
I press the power switch and then it turns off. I thought that ATX
PC's as my PC is, shutdown by them selves. This used to shutdown with
98. Ron
Click to expand...

This happens because the old motherboard in her machine doesn't support
the advanced power management options of XP (ACPI). The only way to get
around this is if there is a BIOS update for the motherboard that
supports this, and this is rather unlikely for such an old motherboard.
She'll just have to press the button.

Malke
 
Ron said:
I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX 380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have checked the power options in XP and Bios and there is nothing I can find to help. The only way to shut it down is when XP says it is safe I press the reset and when the power light on the monitor turns green I press the power switch and then it turns off. I thought that ATX PC's as my PC is, shutdown by them selves. This used to shutdown with 98.
Ron

Scanned by eTrust EZ Antivirus
Click to expand...

Go to control panel | power options. Is there an APM tab? If so go to
it and check enable.
 
That can be easily fixed.

This isn't exactly easy reading, but see:

http://support.microsoft.com/default.aspx?scid=kb;en-us;810903&Product=winxp

"It is Now Safe to Turn Off Your Computer" error message when you try to shut down your computer

See step 5 in particular. Once you've turned on the proper setting in Device Manager, XP ought to shut down normally.

I used it for a while on a PIII system which had ACPI turned off in its BIOS settings. In a later re-install of XP, I turned on the ACPI features, and didn't need the legacy power management any more.

HTH.

Bob Knowlden

Address may be scrambled. Replace nkbob with bobkn.
I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX 380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have checked the power options in XP and Bios and there is nothing I can find to help. The only way to shut it down is when XP says it is safe I press the reset and when the power light on the monitor turns green I press the power switch and then it turns off. I thought that ATX PC's as my PC is, shutdown by them selves. This used to shutdown with 98.
Ron

Scanned by eTrust EZ Antivirus
 
Thanks for all your help everyone! It was the APM, I enabled it and I am working fine now.
Ron

Scanned by eTrust EZ Antivirus

That can be easily fixed.

This isn't exactly easy reading, but see:

http://support.microsoft.com/default.aspx?scid=kb;en-us;810903&Product=winxp

"It is Now Safe to Turn Off Your Computer" error message when you try to shut down your computer

See step 5 in particular. Once you've turned on the proper setting in Device Manager, XP ought to shut down normally.

I used it for a while on a PIII system which had ACPI turned off in its BIOS settings. In a later re-install of XP, I turned on the ACPI features, and didn't need the legacy power management any more.

HTH.

Bob Knowlden

Address may be scrambled. Replace nkbob with bobkn.
I am fixing up an old pc for a friend's daughter. It is a PCCHIPS ATX 380MHZ box. I loaded XP Pro and I can't get it to shutdown. I have checked the power options in XP and Bios and there is nothing I can find to help. The only way to shut it down is when XP says it is safe I press the reset and when the power light on the monitor turns green I press the power switch and then it turns off. I thought that ATX PC's as my PC is, shutdown by them selves. This used to shutdown with 98.
Ron

Scanned by eTrust EZ Antivirus
 
Ron said:
Thanks for all your help everyone! It was the APM, I enabled it and I am working fine now.
Ron
Click to expand...

Great, glad you got it fixed and thanks for posting back.
 
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