XP Pro upgrade problem - strange screen at crash

  • Thread starter Thread starter Langdon Alger
  • Start date Start date
L

Langdon Alger

Hi -
I am trying to upgrade one of me PCs from 98SE to XP. The process seems
to go OK until the point where it says Installing Windows, 34 minutes left,
installing devices. At that point, the screen goes blank, setup ends, and I
get this strange looking screen that looks kind of like wallpaper with
vertical lines. Not wallpaper on your PC, but on your wall. It's like when
they show viruses on TV that look rediculous.
Does anyone have any ideas? Also, when trying to get online help from
MSFT, they ask for the product ID. I can't seem to find that. I looked on
the Certificate of Authenticity, but none of those numbers works...

Thanks.
 
Physically disconnect all peripheral hardware devices from your PC,
except your monitor, mouse and keyboard. Then go out and get two
PS/2 adapters and use them to connect your keyboard and mouse
to the PS/2 ports in lieu of using the USB connections, then proceed
with a "Repair Install".

Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
http://support.microsoft.com/default.aspx?scid=kb;en-us;815319&Product=winxp

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------------


| Hi -
| I am trying to upgrade one of me PCs from 98SE to XP. The process seems
| to go OK until the point where it says Installing Windows, 34 minutes left,
| installing devices. At that point, the screen goes blank, setup ends, and I
| get this strange looking screen that looks kind of like wallpaper with
| vertical lines. Not wallpaper on your PC, but on your wall. It's like when
| they show viruses on TV that look rediculous.
| Does anyone have any ideas? Also, when trying to get online help from
| MSFT, they ask for the product ID. I can't seem to find that. I looked on
| the Certificate of Authenticity, but none of those numbers works...
|
| Thanks.
 
Back
Top