L
lugnut
My SIL has an E Machine AMD 2400 with XP Pro that has been
no problem until it suddenly does not open applications.
Mouse or KB commands are followed by a few seconds of the
hour glass like it has received and is processing the
command. The desktop, task bar, start button, etc. do not
change. I tried booting to the last good config with no
results. I tried to run the system restore from the safe
mode but, it responds the same from the safe mode as it does
in the normal desktop mode. I suspect the machine has a
virus of some sort since he allowed his Norton AV
subscription to expire several months back. Since the
machine will still boot from the CD, I have thought about
trying a repair install but, I don't know if that would help
with a virus or just wasting an hour of time. I tried to
search the MS knowledge base with nothing found - maybe my
search skills are lacking.
Any ideas would be greatly appreciated.
Thanks
Lugnut (remove me to reply) via e-mail
(e-mail address removed)
no problem until it suddenly does not open applications.
Mouse or KB commands are followed by a few seconds of the
hour glass like it has received and is processing the
command. The desktop, task bar, start button, etc. do not
change. I tried booting to the last good config with no
results. I tried to run the system restore from the safe
mode but, it responds the same from the safe mode as it does
in the normal desktop mode. I suspect the machine has a
virus of some sort since he allowed his Norton AV
subscription to expire several months back. Since the
machine will still boot from the CD, I have thought about
trying a repair install but, I don't know if that would help
with a virus or just wasting an hour of time. I tried to
search the MS knowledge base with nothing found - maybe my
search skills are lacking.
Any ideas would be greatly appreciated.
Thanks
Lugnut (remove me to reply) via e-mail
(e-mail address removed)