XP Not Working - Keeps restarting

[phil]

I am having a problem with my windows XP Pro PC. When i
start the computer it loads up and comes to the welcome
screen, then the whole computer restarts and this happans
over and over again. i can not get on my computer. i
placed the hard drive inside my other computer that runs
on Windows 98se. I tryed using Mcafee Stigner version
2.2.5 but when it gets to a certain point on the XP hard
drive the computer crashes and i have to restart. It is
the same when i use Acronis PartionExpert Demo, when it
comes to scaning the XP hard drive the computer crashes.
When i Use Symantec W32.Blaster.Worm Fix Tool 1.0.6.1,
Again when it gets to the XP hard drive it crashes only
this time it says illigal operation and the following
message in details is shown:


FIXBLAST caused an exception c0000006H in module
FIXBLAST.EXE at 0167:0040933a.
Registers:
EAX=000003fc CS=0167 EIP=0040933a EFLGS=00010206
EBX=74747474 SS=016f ESP=006ce3c8 EBP=82797000
ECX=0044a1d4 DS=016f ESI=0044a254 FS=19d7
EDX=82797000 ES=016f EDI=00007474 GS=0000
Bytes at CS:EIP:
8b 0a 33 cb bf ff fe fe 7e 03 f9 83 f1 ff 33 cf
Stack dump:
00000400 0044a1d4 004024a1 82797000 00000074 00000400
00000000 0044a254 82796000 00000000 00406926 82797000
0044a1d4 00000400 00000020 006cfcc0

Although all theses applecations stall i can look though
the drive in explorer

Please can you tell me how to stop this problem without
having to reinstall windows.

Also if anyone working for microsoft or any who knows
there PID who wants to help can you tell the support team
of my problem for me because i cant get on the computer to
find out my PID so therefore cannot contact them myself.

Thanks

(e-mail address removed)
Phil Banyard

 

[Mary Sauer]

Read the whole removal process and make sure you did not skip a step, it is the
FIXBLAST tool that is hanging.
W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

This may help too, especially the part about turning off system restore.
Removing viruses, worms, Trojan horses, and macro viruses
http://tinyurl.com/29xze

 

[Alex Nichol]

I am having a problem with my windows XP Pro PC. When i
start the computer it loads up and comes to the welcome
screen, then the whole computer restarts and this happans
over and over again. i can not get on my computer. i
placed the hard drive inside my other computer that runs
on Windows 98se.

It sounds a bit like a problem another MVP had - he ended with a repair
reinstall. But from his evidence I would look from your 98 in its
windows\system32\ folder for a bridge.dll file and delete it,

Then try to boot - I think you should at least be able to get into Safe
mode, and from that run CW Shredder from
www.aumha.org/downloads/cwshrdder.zip

You should BTW be able to find your Product ID from the 98 by using
something as simple as DOS EDIT on the windows\system32\config\system
file and looking for the string ProductId - the value immediately
follows it