XP missing Mouse in Device Manager

  • Thread starter Thread starter Will Banks
  • Start date Start date
W

Will Banks

I tried sending this to MS directly, but since I don't
know the PID, I couldn't! I bought XP Home Edition (full
not upgrade). I put it on my laptop (Dell Inspiron 7000)
and after it goes thru the whole shebang w/ loading, my
mouse doesn't work. I add add'l drivers, try a total of 3
mice -- nothing.

I check in the DEVICE MANAGER and there is NO (none,zip,
zilch) listing for Mouse or Pointer or anything. I then
try to ADD HARDWARE -- and it's not listed in that choice
either.

So what am I supposed to do? I've looked everywhere -- but
at Dell and here and can't find where this has been
brought up (obviously I can't go back and read all the
newsgroup postings).

Can anyone help? Or tell me a PID I can use for XP (I
tried using my ME one and of course the system knows the
difference!)

Thanks!
 
Tegger:

It still doesn't work. Any other ideas? The only 'good'
thing is I was able to get the PID info, so I'll try
writing MS directly.

Appreciate your help.

wb
 
Tegger:

It still doesn't work. Any other ideas? The only 'good'
thing is I was able to get the PID info, so I'll try
writing MS directly.

Appreciate your help.
Click to expand...


You're welcome. Sorry it didn't work.

One thing I never asked the first time is: What kind of pointing device is
attached to the laptop? Are you using the internal touchpad only? Have you
tried plugging a normal mouse into one of the ports (serial/PS2/USB) on the
back and seeing if that will get seen by XP on startup?
 
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