XP locking up

  • Thread starter Thread starter Carol Kennedy
  • Start date Start date
C

Carol Kennedy

I am using a Dell Dimension 4300 that came loaded with
the home edition of Windows XP. Since the first of July
I have had to reload the operating system once, and do a
repair on it 3 times, in order to get it to boot up
properly. There are no current downloaded software or
software packages loaded that did not come already loaded
as basic on the computer.

This is getting to be very frustrating.

Can someone help?

Thanks,
Carol
 
Hi Carol,

After a re-install all programs, data, etc which are not included with
windows must be reinstalled.

Richard
 
-----Original Message-----
I am using a Dell Dimension 4300 that came loaded with
the home edition of Windows XP. Since the first of July
I have had to reload the operating system once, and do a
repair on it 3 times, in order to get it to boot up
properly. There are no current downloaded software or
software packages loaded that did not come already loaded
as basic on the computer.

This is getting to be very frustrating.

Can someone help?

Thanks,
Carol
.
Go to www.pcpitstop.com for a system diagnostics check.
Click to expand...
Try updating your video/display device driver in the
device manager after downloading the latest version from
your video card maker's web site, or your PC maker's site.
Check for any BIOS updates too for the motherboard.
Buy and install a good system utility program such as
Norton's Utilities or Ontrack FixIt Utilities, or System
Mechanic. These will also clean out the system registry of
most invalid entries. Mayby try the "msconfig.exe" tool to
check the number of apps starting at boot up too. Also be
sure there is enough fully running cooling fans in your PC
case, and it's not over heating. Update your device
drivers, and scan for viruses. With a utility program, run
a system diagnostic test, mostly for the hard drive and
the RAM memory. Frequent errors can be caused by either
over heating and/or a bad or failing RAM memory module.
And if your PC has less than 256 MB of RAM, upgrade your
memory as soon as possible, because XP really needs plenty
of RAM for multitasking.
 
Greetings --

Sounds like Dell may have sold you a "lemon." Contact them and
insist that they honor their warranty.

Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
That's unacceptable for a NEW system. Speak with Dell Customer Service (NOT
TECH SUPPORT), and nicely demand a new system. Assuming that you paid for
the system via credit card, if you meet any resistance, just say that you
are prepared to let your credit card company handle this. That has always
worked for me when any of my clients has received a defective system.
Always speak in a nice tone to Customer Service, don't threaten or demean
the person you're speaking with. If you feel that you're not getting
anywhere, ask to speak with a supervisor. If that doesn't work, then phone
your credit card company, and have them take care of it for you. I have
never had to go that far though.
 
T.C. said:
That's unacceptable for a NEW system. Speak with Dell Customer
Service (NOT
TECH SUPPORT), and nicely demand a new system. Assuming that you paid
for the system via credit card, if you meet any resistance, just say
that you
are prepared to let your credit card company handle this. That has
always worked for me when any of my clients has received a defective
system. Always speak in a nice tone to Customer Service, don't
threaten or demean
the person you're speaking with. If you feel that you're not getting
anywhere, ask to speak with a supervisor. If that doesn't work, then
phone
your credit card company, and have them take care of it for you. I
have never had to go that far though.
--
T.C.
Pay it forward...
t__cruise@[REMOVE]hotmail.com
Delete [REMOVE] from email address to respond by email

Carol Kennedy said:
I am using a Dell Dimension 4300 that came loaded with
the home edition of Windows XP. Since the first of July
I have had to reload the operating system once, and do a
repair on it 3 times, in order to get it to boot up
properly. There are no current downloaded software or
software packages loaded that did not come already loaded
as basic on the computer.
Click to expand...
Click to expand...

Yes! Do this right away - don't wait! And don't let Dell try and send
you a refurbished system as replacement. This happened to one of my
clients and the refurbished system was a lemon too. She finally had me
build her a new system. I would say that most of my clients with Dells
(and I bought one too, once upon a time) have had good experiences with
the company, but your experience is not unknown either!

Malke
 
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