XP Installation problem

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L

Likewise

I'm trying to fix a friends comp - it was coming up with a blue screen error
while booting (the error is up for a split second but says something about
"memory dump").

I eventually decided to re-install windows, and it went through the copying
files process pretty smoothly. However, when the installation restarted the
computer, it went back to the beginning of the installation. Tried
repeatedly and it just keeps doing the same.

Any ideas?

Thanks for any help anyway,

Gavin Leigh
 
is your friend running anyother version of windows besides xp
were there any error messages
I found a couple of ms knowledge base articles that may or may not apply. One has to do with Symantec software, which must be disabled before the installation process
article # 318018 this is if you have Symantec pcAnytime software on your computer
another one i
article #282296, If you start Microsoft Windows XP Setup from the 16-bit Winnt.exe file, when Setup exits and the computer restarts, Setup restarts in an endless loop.
 
lvee said:
is your friend running anyother version of windows besides xp?
were there any error messages?
I found a couple of ms knowledge base articles that may or may not
apply. One has to do with Symantec software, which must be disabled
before the installation process. article # 318018 this is if you
have Symantec pcAnytime software on your computer.
another one is
article #282296, If you start Microsoft Windows XP Setup from the
16-bit Winnt.exe file, when Setup exits and the computer restarts,
Setup restarts in an endless loop.
Click to expand...

only the one operating system, but the other two points are worth looking
into.

thanks very much for that lvee , I'll go check out the ms articles now

cheers :)

Gavin Leigh
 
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