XP Home stops loading at "start" splash screen

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Guest

Dell laptop Inspiron 3800. Has been working just fine until it went to
college. I got the university's firewall installed and all was well for a
week. Daughter called last night and said she powered it up and it "keeps
the little green bars scrolling in the little white window" is what she
tells me. So it's making it past the POST; says the power button had no
effect, so she unplugged it and drained the battery.
 
May be something to do with the university's software setup - I'm assuming
she is in halls and using a connection supplied by the university.

If so the university usually provides a support department who will come
along, look, and maybe sort it out fairly quickly, because the same problem
happens to lots of people at the beginning of the new year.

This worked or my daughter at Warwick, but the Leicester people never did
seem to sort-out the problems they had!.
 
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