xp format

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G

Guest

hi i recently networked my daughters pc to the rest of the house all worked
ok . service pack 2 was downloaded and this has caused the pc to jam up
i have tried restore and this has no effect .

i thought i would try fresh install so format the c: drive but this will not
happen

i get
format may run if this volume is dismounted first all open handles to this
volume would then be invalid would you like to force a dismount ?

this has no effect.

another box the appears at anytime on the screen saying

NT AUTHORITY\ SYSTEM REMOTE PROCEDURE CALL (PRC) SERVICE TERMINATED
UNEXPECTANTLY

the pc then shuts don within one minute .

any help would save me swearing

al
 
al said:
hi i recently networked my daughters pc to the rest of the house all worked
ok . service pack 2 was downloaded and this has caused the pc to jam up
i have tried restore and this has no effect .

i thought i would try fresh install so format the c: drive but this will not
happen

i get
format may run if this volume is dismounted first all open handles to this
volume would then be invalid would you like to force a dismount ?

this has no effect.
Click to expand...


It sounds like you're trying to format the drive containing the
system volume from within WinXP. You can't. This would be the computer
equivalent of sawing off the tree limb you're sitting on, and WinXP is
"too smart" to allow this.

Simply boot from the WinXP installation CD. You'll be offered the
opportunity to delete, create, and format partitions as part of the
installation process. (You may need to re-arrange the order of boot
devices in the PC's BIOS to boot from the CD.)

HOW TO Install Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;316941

http://www.michaelstevenstech.com/cleanxpinstall.html

http://www.webtree.ca/windowsxp/clean_install.htm

another box the appears at anytime on the screen saying

NT AUTHORITY\ SYSTEM REMOTE PROCEDURE CALL (PRC) SERVICE TERMINATED
UNEXPECTANTLY

the pc then shuts don within one minute .

any help would save me swearing
Click to expand...

If you connected the PC to the Internet without having first
enabled a firewall, without having first installed an antivirus
application with current virus definition files, and before installing
the KB828471 Hotfix, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

MS04-012 Cumulative Update for Microsoft RPC-DCOM
http://support.microsoft.com/default.aspx?scid=kb;en-us;828741

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


--

Bruce Chambers

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