G
Guest
A friend lost their COA and now needs to reload xp home. Is there a 1 800
number available?
Thanks
number available?
Thanks
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W
Will Denny
Hi
If the XP CD is a Retail one, try there:
"How to replace lost, broken, or missing Microsoft software or hardware"
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If you have/had an OEM CD, you will need to contact your supplier.
If the XP CD is a Retail one, try there:
"How to replace lost, broken, or missing Microsoft software or hardware"
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If you have/had an OEM CD, you will need to contact your supplier.
G
Guest
You cannot get a replacement COA: however it is possible to identify the
Product ID of the current XP system [provided it still works].
Download Magic Jelly Bean Key Finder or Belarc Adviser: Belarc gives a full
inventory of the computer hardware, serial numbers etc and software. With
this information you should be able to complete the reinstallation.
One proviso is that the XP installation CD you have is genuine and not a
copy with a 'dodgy' Product ID.
Product ID of the current XP system [provided it still works].
Download Magic Jelly Bean Key Finder or Belarc Adviser: Belarc gives a full
inventory of the computer hardware, serial numbers etc and software. With
this information you should be able to complete the reinstallation.
One proviso is that the XP installation CD you have is genuine and not a
copy with a 'dodgy' Product ID.
J
Jupiter Jones [MVP]
Actually, you can as long as you satisfy Microsoft.
See the link Will provided for replacement Product Key.
See the link Will provided for replacement Product Key.
B
Bruce Chambers
90durham said:A friend lost their COA and now needs to reload xp home. Is there a
1
800 number available?
Thanks
The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." It is not on the installation CD
in any way, shape, or form. If it was an OEM (factory installed)
license, it's stored on a label that the PC manufacturer affixed to
the exterior of the PC case, or on the bottom of a laptop.
To recover a lost Product Key:
If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not your specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)
If it was a retail license and you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If it was an OEM license, you should contact the computer's
manufacturer; although very few manufacturers/vendors keep records of
the Product Keys they've sold, it's worth a try before you have to buy
a new license.
--
Bruce Chambers
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