XP client

[Guest]

Hello,
I have an XP Pro client in an SBS 2003 Domain, my issue is anytime a user
starts a particulare w/s (this is the only one it happens to) serveral of
the services
are stopped, I go into the EV and there are services like the Windows
Firewall not started, Themes, System Restore, etc..

Thanks for the help, Craig

 

[Vincent Xu [MSFT]]

Hi Craig,

Thanks for posting.

However, please let me know what w/s exactly is? My understanding is some
services suddenly stopped themself? I think this could be Virus or malware
issue. To eliminate the possible cause of virus or spyware, I'd like to
suggest you try the following on-line free virus scanner on your PC first.

http://housecall.antivirus.com/housecall/start_corp.asp#top
<http://housecall.antivirus.com/housecall/start_corp.asp>
http://security.symantec.com/ssc/home.asp
http://www.mcafee.com/myapps/mfs/default.asp
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.ravantivirus.com/scan/

Please download and use the following tools to clean any spyware from your
system.

Download and install Microsoft Windows Anti-Spyware (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Use spy-killer to scan your computer completely.
More information about spy-killer, please refer to link below:
http://www.spy-killer.com/

Run Ad-Aware (free version)
<http://www.lavasoft.de/>

SpyBot
http://www.safer-networking.org/en/index.html

Note: This response contains references to third party World Wide Web
sites. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.


Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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[Guest]

Thanks Vincent,
w/s is short for workstation, sorry. I have Windows defender already
installed, I'm also using
Trend Micro and all is up to date. Once the computer is rebooted a second
time everything
works, this only happens on boot up though I'm not sure if that matters.
I'll go ahead and run the other
spywares just for good measures.

Thanks for your response, Craig

 

[Vincent Xu [MSFT]]

Hi Craig,

OK, I got it.

One other thing you can check:

Since you have gone into Event Viewer, is there any error log? Paste them
here and I'll try to search.

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



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