XP activation

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

Sometime ago I purchased a new PC in Taiwan that came
with a copy of WindowsXP Professional pre-loaded and
activated. I had been using this PC to carry out a
considerable amount of confidential company work, I have
since replaced the computer with a new machine. A month
ago my son visited me here in Taiwan and I gave him my
old PC, along with the software, to take back to the UK.
Upon arrival in the UK and at my request he re-formatted
the hard drive to remove all my companies sensitive
material. When he reloaded the XP software and tried to
activate it he was refused activation, the message stated
that the product was already registered to another user
(me). What can he do to get his PC up and running again.
 
Gary said:
Sometime ago I purchased a new PC in Taiwan that came
with a copy of WindowsXP Professional pre-loaded and
activated. I had been using this PC to carry out a
considerable amount of confidential company work, I have
since replaced the computer with a new machine. A month
ago my son visited me here in Taiwan and I gave him my
old PC, along with the software, to take back to the UK.
Upon arrival in the UK and at my request he re-formatted
the hard drive to remove all my companies sensitive
material. When he reloaded the XP software and tried to
activate it he was refused activation, the message stated
that the product was already registered to another user
(me). What can he do to get his PC up and running again.

Choose to activate by phone.
Call, explain the situation, activate.
 
Shenan said:
Choose to activate by phone.
Call, explain the situation, activate.

One addendum..
The software you have installed on your New computer and the software he is
installing on the old computer are seperately puchased things, correct? If
not - well, you will have to purchase a new copy (license) of Windows XP for
one machine or the other.
 
Have tried the phone activation route, spent 2 hours
talking to the support desk only to be informed that the
first install needs to be de-activated first and that
Microsoft could not do it.....
 
anonymous said:
Have tried the phone activation route, spent 2 hours
talking to the support desk only to be informed that the
first install needs to be de-activated first and that
Microsoft could not do it.....

Actually, I have done it a lot. Yes, they are restrictive and sometimes it
feels like they are accusing you of stealing, but if you take it with a
grain of salt, then you will get through it quickly.. At least that was the
dozens of experiences I have had and through my customers/friends had was
well.

As far as "de-activating" - there is no such thing. Perhaps you called the
wrong person or said something that led them to believe you had not
uninstalled the previous install of the OS?
 
But it's the same computer that it was originally on, right? He took the
computer, with the software, and reinstalled the same software on the same
computer.

If you haven't installed the same software on your new computer as well,
there's no problem.

Unless, of course, the software was illegal to begin with.
 
Back
Top