Grimace said:
When I reboot my computer, gateway 420GR, I get the error message
cant find run dll xktbsr.dll I did a search on the net and cant find
anything related to this dll. Any knowledge or assistance would be
appreciated thanks.
Since a Google for "xktbsr.dll" produces nothing, it is most likely a
malware file. Either you ran malware removal tools that removed the
malware but did not remove the reference to it in Startup OR you need
to clean up your computer.
If you know the machine is virus/malware-free, then use the System
Configuration Utility to remove the Startup reference:
Start>Run>msconfig [enter]
This brings up the System Configuration Utility. Look on the Startup tab
and find the probable culprit. Uncheck the box next to its name, Apply
and OK out. You don't need to restart immediately, but the next time
you do you'll get a dialog saying you've used the Utility. Just tick
the box that says in effect, "don't bother me about this again".
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
If you have not done any scanning for malware, you should. Go through
these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
