WXP restarts while on the internet?

  • Thread starter Thread starter Brucefl
  • Start date Start date
B

Brucefl

My brother has a computer a few wks old. It doesn't happen all the time, but
he will be on the Internet and the computer will restart? He was on about an
hr. today and it did it. His daughters say it happens to them, but not all
the time? It hasn't happened to them while they have been off the internet?

I know there was a virus that would restart the computer I dont' remember if
it was klez or another one)? I thought it did it on a regular basis though?

Thanks
Bruce
He has Nortons running.
 
This won't fix your problem, but it'll keep your machine from rebooting.

Choosing recovery actions if Windows stops unexpectedly

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
OK |Apply | OK

[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]
 
Hi,

Random restarts without error messages usually are due to overheating.
Things you can do:

1) Open the case and make sure all fans are operating, especially the cpu
fan. While you're in there, get a can of compressed air and blow out the
dust bunnies.

2) Make sure the drive tower is well ventilated and not stuck in some
department store computer desk pc cabinet with only a little vent hole in
the back.

3) Visit a local pc shop and have them add an intake or exhaust fan. This is
not something you should do on your own unless you are familiar with the air
circulation pattern inside your machine. Adding a fan can be
counterproductive if not done correctly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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