worm mydoom

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Guest

i don't know anything about computers, i downloaded panda software that told me i had mydoom and sobig and that it disenfected everything, i was still unable to get onto the internet with my dial up until i uninstalled it and reinstalled it. i've done this several times and it messes up every time i disconnect, what is the solution
 
If you are able to get your system reconfigured to connect to the Internet:

1. Visit the Windows Update site:
http://v4.windowsupdate.microsoft.com/en/default.asp

2. Scan for and install all Critical Updates.

3. Restart after all critical updates are installed to test.

4. If you see that the symptom persists (you have to reconfigure to
connect),

MYDOOM:

5. Visit Microsoft's MyDoom detection/removal page:
http://www.microsoft.com/security/antivirus/mydoom.asp

6. Click on the button that says 'Check my PC for Infection'

7. If MyDoom is still present, follow the instructions on that page to
download and run the MyDoom removal tool

SOBIG:

Sobig Removal Tools:

http://www.all-internet-security.com/sobig_virus_removal.html

MORE RECOMMENDATIONS:

Visit one or more of several online AV scan sites and run a scan:

Trend Micro House Call:
http://housecall.trendmicro.com/

Panda ActiveScan;
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp

Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html

BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php

Downloadable McAfee AVERT Stinger:
http://vil.nai.com/vil/stinger/

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)


--------------------
| From: "=?Utf-8?B?aXRzbWU=?=" <[email protected]>
| Subject: worm mydoom
| Date: Sat, 27 Mar 2004 14:31:06 -0800
|
| i don't know anything about computers, i downloaded panda software that
told me i had mydoom and sobig and that it disenfected everything, i was
still unable to get onto the internet with my dial up until i uninstalled
it and reinstalled it. i've done this several times and it messes up every
time i disconnect, what is the solution
|
 
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