"workorder.dot" built in Calendar is missing

  • Thread starter Thread starter Jack Ping
  • Start date Start date
J

Jack Ping

I just took over a client who uses Outlook Calendar and its built in
file "workorder.dot" to manage its daily work tasks (carpet cleaning).
It works as follows:
Say they are called and made a carpet cleaning appointment on Oct 5th
on the phone, they then have to open Outlook Calendar, click on the
date Oct 5. Then a file "workorder.dot" shows up in the content area
in Appointment window. They have to open the file to fill out the
details and save it. This Calendar folder is under Public Folders, so
all employees are able to view and write to it.

Here is my problems:
I am helping them upgrade Exchange 5.5 to 2k3, I managed to move
Public Folders fm old server to the new one. Everything goes smoothly
and I am able to review all appointments in history. However, when I
open a new Appointment window in Outlook with the new server, I do not
see the file "workorder.dot" showing any more. It seems that I did not
move the file successfully. Where can it be??? How can I put it back??
I am totally new on forms in Outlook, does anyone have any quick
answers ?

Thanks a lot!

Jack
 
I guess I have to know how the file "workorder.dot" was inserted or
built in Appointment window in Calendar, and where the file is located
physically.
Anyone has any clues?

thanks

jack
 
It could have been attached to a custom appointment form. When you migrated the public folders, did you check to see whether any of them had custom forms published to the folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Hi Sue, Thanks a lot for the reply.!

I do notice that when connecting Outlook with the old server, a few
forms' names were showing somewhere in Outlook settings, ( I am sorry
I am not good at Outlook forms at all, I am not able to recall where I
see those settings in Outlook)

With the new server and new workstations, I do not see those forms
showing anywhere in Outlook any more.

Here are my questions
1. where are the forms physically located? on server or on the
workstations?
2. how can I transfer the forms to new server or new workstations?
3. do you happen to know where I should check to learn all about the
Outlook forms --- how to make a form, how to transfer a form, etc. I
do have a book, but there is not much on this area.


Thanks again!

jack
 
1. where are the forms physically located? on server or on the
workstations?
Click to expand...

It depends on how they were used -- whether launched from .oft files or from a published form. If the latter, then they're on the server, stored in the Exchange store.
2. how can I transfer the forms to new server or new workstations?
Click to expand...

The first step is to find out where the originals are.
3. do you happen to know where I should check to learn all about the
Outlook forms --- how to make a form, how to transfer a form, etc. I
do have a book, but there is not much on this area.
Click to expand...

See the second link in my signature.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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